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MSI GE620
6.0 out of 10

MSI GE620

Product Number: 9S7-16G526-021 GE620-021US Intel® Core™ Read more

Great Deal: $1,060.31

Reviews and Problems with MSI GE620

Showing 1-10 of 34
Overall 2
2.0

Avoid this laptop at all costs

NICHOLAS A., Newegg
23 May 2012
  • Summary: that this was even a possibility and also refused to let me speak directly to a repair technician. They even refused to give me the status of my repair, so I have no idea when my computer will even be fixed.
  • Pros: Nothing. What follows is not a Pro, I just needed the text in this box to fit my whole review. Not really sure where to begin with this laptop. I have had nothing but issues with this computer and MSI has done absolutely nothing to help. About 2 months after purchasing this computer from Newegg, ...
  • Cons: After these repairs the computer lasted for about 3 weeks before it completely failed. The computer crashed mid-use and upon a reboot the hard-drive made the dreaded clicking noise, indicating a mechanical failure. I went through the RMA process again, enduring another 2 weeks without a computer....
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Overall 2
2.0

Worked great.... until it broke.

Jonathan S., Newegg
8 April 2012
  • Summary: As with one of the other reviewers, I didn't read the fine print on the one month window for the warranty. I'll be trying to contact MSI this week and see if they'll work with me. If an MSI rep is reading this, I'd appreciate the help. :)
  • Pros: 1080P is excellent! This laptop really has worked extremely well. I purchased it a week before my deployment and took it with me. It performed flawlessly, I got it back to the states and it continued to work as advertised.
  • Cons: Last week I was watching a TV show online and all of a sudden the screen went blank and came up with the MSI logo and just stayed like that. I turned it off and turned it back on. The fans spun the status lights flashed but I got no screen. Unplugged it and took out the battery, plugged everythin...
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Overall 2
2.0

misleading warranty

Jeff T., Newegg
19 March 2012
  • Summary: Will never buy a MSI laptop again. The fine print was only available after going to MSI's website. If the insert had mentioned the 1 month window, I could at least see a "shame on me" point of view, but as it doesn't... yeah, no thanks.
  • Pros: good price, good specs
  • Cons: (note that I am the below poster) Memory went bad after 2 months. Started to investigate the warranty process and found that in order to send it in to get fixed you are supposed to register your product 1 month after purchasing the item. Problem is, NOWHERE IN THE PACKAGING does it mention this 1...
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Overall 2
2.0

bad memory

Jeff T., Newegg
17 March 2012
  • Pros: good graphics, good price, really light for the performance, etc
  • Cons: Memory went bad after 2 months. Blue screens like crazy when trying to play my new games. :( Failed memtest86+ really, really badly. Starting the warranty process.
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Overall 2
2.0

Laptop Broke within a month

Kathryn H., Newegg
13 February 2012
  • Summary: Had this less than a month the screen went out i had to spend almost $70.00 to send it back to MSI it took them forever to fix it i still don't even have it back not to mention i am still paying for something i don't even have. I would not recommend this to anyone.
  • Pros: Nice screen resolution. Thin and light weight
  • Cons: The laptop feels cheep like plastic. Mouse is hard to use.
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Overall 2
2.0

So far, not good.

Anonymous, Newegg
13 January 2012
  • Pros: Screen quality (when S-bar is working), sound quality, keyboard feel, appearance. Compared to other gaming notebooks, the fan noise seems reasonable to me.
  • Cons: Crashes often and at random. 2 Windows blue-screen crash dumps so far. Dozens of program crashes from Firefox, Fallout New Vegas, SWTOR and MSI's S-Bar (which makes it not possible to adjust the screen brightness.) MSI Support's solution was to reinstall Windows from the recovery partition. The r...
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Overall 8
8.0

User Review

Mary b., Newegg
4 January 2012
  • Pros: screamer and I snagged the extra 100 rebate which was nice.
  • Cons: mailing in anything is pretty annoying, especially mailing in a rebate to a computer company. If you want to give people a rebate, dont make it a chore please, thank, etc.
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Overall 2
2.0

Crashed upon delivery

Jason L., Newegg
31 December 2011
  • Summary: Returning now.... Be warned when making your purchase. I'll update if the return process goes smoothly or not.
  • Pros: None
  • Cons: Crashed immediately upon using. Attempted to use backup repair, but the system wouldn't start without a windows 7 installation cd which they failed to pack with the product. Error message says the installation was corrupted.
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Overall 8
8.0

Correction to my previous review

Cameron M., Newegg
25 December 2011
  • Summary: Just a quick update to my previous review. I incorrectly stated that there was no media card slot. There is a standard SD-MMC slot located forward from the trackpad. Also, since I've purchased this computer, the MSI site has updated with a couple of changes to the GE620DX which include the options...
  • Pros: Same as before - though I'd like to add that the minimalist design and overall form of the notebook is a huge plus for myself. I've always been put off by the bright lights and colors of the other gaming laptops. This machine is a sleeper - subtle looks, but some respectable horsepower under the ...
  • Cons: The heat is still an issue. Without the laptop cooler, I would seriously have problems running some of the graphic settings that I use. Also, I have noticed some flex and creaks due to the heavy use of plastics in the construction.
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Overall 8
8.0

Solid Buy. Recommended.

Cameron M., Newegg
22 December 2011
  • Summary: This is my first purchase of a laptop from NewEgg. They shipped it very quick and I received it within a day of placing my order. After unpacking, setting it up, removing bloatware, and installing my game library, I decided to stretch the legs with some of the newer titles that I recently purchased.
  • Pros: Great price that fits within many budgets. Buy with confidence from NewEgg. Fast shipping and great service. i7 2.00 GHz Processor paired with the 555M w/ 2GB of VRAM is nothing to scoff at. Decent build quality without the flamboyant trimmings that most gaming laptops are butchered with (lights,...
  • Cons: Strange partitioning of the main (only) hard drive. I noticed this before loading the bulk of my media onto the machine. Some people may prefer a separate partition for media/games - but I'd much rather have one main segment per physical drive. There's a small recovery partition which is normal a...
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