Summary: I do not recommend this laptop and the seller, especially, is extremely difficult to work with. When did you buy a $1200 laptop from a reputable manufacturer with no return policy? Try Best Buy, Apple Store, Walmart, Newegg, etc. and they all offer full refund and 15 to 30 days return policy. If you have $250 to lose to see this product for yourself, then order it. It is a very heavy laptop, poor touchpad operation, and a slow responding keyboard.
Summary: It would not boot up... I got this error message saying "reboot and select proper boot device or insert boot media in selected boot device and press a key". I don't know a lot about computers. I think it has to do something with hardwares like its HDD or Motherboard. MSI Technicians couldn't explain what would be the reasonable cause... Literally, NOTHING worked. Recovery function even failed, so did everything they suggested me to do.
Summary: The products are quality with some great thought into the design & parts. I would say overall the performance is 4 outta 5 stars. MSI does not offer replacement keyboards on their "Steelseries" version laptops nor does Steelseries. You have to send it in for "service" which has a 2 week turnaround. There are no aftermarket replacement keyboards either. Do not buy. I have officially boycotted all MSI products because of this.
Horrible quality machines and ZERO customer service - BEWARE
Jessica Smith, Amazon
27 March 2013
Summary: BUYER BEWARE! Specs don't matter when their hardware is horrible quality, and their customer service is non-existent. I made the mistake of buying an MSI laptop, and I couldn't regret it more. I have to replace it after owning it for less than 8 months because they refuse to honor their warranty. Already the battery needs to be replaced, the webcam and screen were damaged right out of the box, and the keyboard sticks on a number of keys.
Summary: Read very carefully the description. Advanced Mobile advertises this unit as being "Brushed Aluminum" exterior enclosure when it fact it is nothing more than PLASTIC enclosure. When we tried to return the unit Advanced Mobile claimed that since the unit "worked" we would need to pay a 20% plus restocking fee. Thankfully we were able to stop payment with VISA. Avoid doing business with Advanced Mobile at all cost.
Summary: After owning this computer for 5 months I have to say that I am thoroughly disappointed with this product. First of all, the gloss finish started coming off on the screen's black plastic bezel after only a couple of weeks of very gentle usage. I called MSI and they told me that this was not covered under warranty because it is just wear and tear. OK, that's fine I guess, I mean these things are tools that are meant to be used.
Summary: This would be a really good laptop if it wasn't for a messed up windows 8 instal on it. Worked great for a few days until windows updates came, took hours (and I do mean hours, no exaggeration) to instal/configure updates with many failing and then repeating everytime it was shut down. Tried to use the windows 8 reset but it just ended up repeating with the same issues to the point where it wouldn't boot up at all (got stuck in a repair then switch off loop).
Summary: Ne correspond pas à la description car livré Freedos ( sans windows 8). De plus ne correspond pas à la photo car le touchpad est différents ainsi que les boutons qui sont différents: clavier rétroéclairé ainsi que du mode Turbo. Sinon livraison dans les délais.