Terrible Customer Support from Lenovo + Coil Whine
Jeffrey S., Newegg
16 July 2012
Pros: I bought this laptop from the factory, I read reviews saying how bad the customer support is, but I thought to myself that will never be me. Unfortunately, it is. The day after I received it I was hearing coil whine from inside the laptop. Also, the wireless connection was slow or nonexistent. I had it factory upgraded to the Intel 6300 N Ultimate wireless card and I suspect they attached the antennas incorrectly because I have spent hours troubleshooting and download...
Cons: I know, for a convertible tablet PC, this is the best spec. But know what you're getting into with tech support. Lenovo's service has been unprofessional and inexcusable. Also, in my case, it looks like Lenovo is cutting corners with internal components. Coil whine is a bad sign.