Summary: This gets four stars only because the customer service has been prompt, good quality. The product itself is unsurprisingly low quality, but the price is good. Paritcularly, the fan has jammed up on me twice, requiring me to return the computer and have it replaced - once for free, and the second time, after 18 months, at a cost of $80 total.
Summary: I bought this laptop because I needed a dependable Windows XP laptop for use with Automotive diagnostic equipment that won't work with newer systems. Lenovo made the best laptops and were rated #1 by all Computer magazines in the PC category. The keyboard has a very nice feel. Hinges are loose but screen stays where you want it. It could use a backlit screen like later models. Superb build quality. Some reviewers say that the quality fell off after the T420 models.