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Lenovo ThinkPad T420
6.5 out of 10

Lenovo ThinkPad T420

Lenovo ThinkPad T420 The Lenovo ThinkPad T420 is a 14-inch Read more

Great Deal: $246.99

Reviews and Problems with Lenovo ThinkPad T420

Showing 1-10 of 16
Overall 4
4.0

Not Quite Refurbished

Anonymous, Newegg
24 March 2016
  • Summary: I made the purchase because of how many of the most recent reviewers commented on how clean their units are. I wanted this to be a project/backup PC but I did not expect to replace the keyboard and palmrest/touchpad. The scratches and edge wear is one thing, but dirt and "crust" on keys is another.
  • Pros: Not a bad deal for a decent spec Windows business laptop.
  • Cons: Disappointed by dirt crusted keyboard, speaker grill and worn through touchpad covered by a barely sticking adhesive tape to hide wear.
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Overall 4
4.0

No Response over a month later

Nelson V., Newegg
20 March 2016
  • Summary: I have worked as a tech so its a quick fix, if they would just send me the part and discs. Laptop looks like new so I dont want to send it back and risk getting one that may be scratched and have other issues. Would give more eggs if customer service would actually address the issue.
  • Pros: Good value. Cheap to upgrade ram.
  • Cons: Came with bad hard disk. Contacted Newegg and requested a new hd with restore disk since restore partition corrupted and I was unable to make restore disk. They claimed to forward my information but 5 days later no response. Now its over a month. Newegg is has always been good with addressing iss...
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Overall 4
4.0

Cosmetically Good - Battery Failed

Jeff N., Newegg
11 February 2016
  • Summary: New Battery please.
  • Pros: Everything looks good, and even great, yes you can tell this is used but it not bad.
  • Cons: Battery holds a 10 Minute charge. This is bad and I believe it should be replaced. I just tried calling them and they kicked me to voicemail after 3 minutes of hold time.
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Overall 4
4.0

Windows 7 Is not Activated

Jacob H., Newegg
14 November 2015
  • Summary: Returning the laptop
  • Pros: Perfect, except for no activation key
  • Cons: Doesn't come with activation key for windows, wish I had known that before purchasing
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Overall 4
4.0

Hit & Miss

Chad W., Newegg
3 November 2015
  • Summary: not too bad of a laptop for the money and it is suited well for its intended use of web surfing and the occasional word processing project
  • Pros: works well for basic everyday use
  • Cons: out of the box the screen was too dim to see what's on it and the unit had to be replaced. now the dvd drive has stopped working. wifi antenna loses signal occasionally sound is mediocre battery doesn't last more than an hour
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Overall 4
4.0

Nice laptop - But no Windows 7 license key

Willys C., Newegg
13 September 2015
  • Summary: How can I get the license key?
  • Pros: Nice laptop for the money. However mine came with an L-shape mark in the screen, that cannot be cleaned as if appears to be internal.
  • Cons: Once started for the first time, Windows 7 will try to configure for the first time and asked for the License key, which I skipped, because unfortunately didn't come it. I checked again in the box and there's nothing. Couple of weeks later now Windows is asking for the License Key again, and prom...
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Overall 4
4.0

No Windows Product Key

Roberl K., Newegg
12 August 2015
  • Pros: Laptop is in good shape, hard to tell it's a refurbished product.
  • Cons: There is no Windows Product Key despite that it says that Windows 7 Pro comes with it. There's no COA document in the box, nor is there a COA sticker on the bottom of the laptop. So I can't activate.
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Overall 4
4.0

Horrible laptop

Kevin P. O'connell "Critical Online Shopper", Amazon
11 June 2015
  • Summary: The T420s was a super nice machine on Windows 7... the T420 sucks no matter what you're running.
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Overall 4
4.0

User Review

ANIRUDHBAB K., Newegg
20 May 2015
  • Pros: Thinkpad features.
  • Cons: Battery is very loose. No bluetooth and webcam. No thinkpad os.
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Overall 4
4.0

Not really Refurbished, just USED

Ennio M., Newegg
11 December 2014
  • Summary: They took time to fill it up with stickers, but not brush crumbs off the keyboard.
  • Pros: Functional laptop
  • Cons: Unit had a couple of 4x2 stickers on the back of LCD with descriptions like "WEBCAM". IS that really necessary? It took 30 min to remove the nasty sticker residue from the thinkpad-textured plastic. Windows installation was botched - any USB device threw windows code 53. It also came with a "bonu...
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