Pros: (TBD) Other than the malfunctioning keyboard, the laptop seems to be working nicely, although I have had it less than a week. The laptop is really clean also, "looks" new.
Cons: Several of the keyboard keys type multiple letters. For example: pressing the "V" key would actually type "BV", pressing "N" key would type "NM", and pressing "/" would type "/\". Refurbishing team may have shorted the keyboard while cleaning it - too bad this is not a part of their quality check.
Pros: Laptop shipment came on time, well packaged.
Cons: You don't know what you're going to get. Laptop battery didn't charge after first drain itself - shows notification " consider replacing your battery". Wi-Fi doesn't support 5GHz band at all. On top of it, there is small crack on the laptop shell, which I could have lived with if there were no ba...
Summary: If this was an isolated case I would recommend the product but as it stands no.
Pros: Works Decent speed for it's age Feels sturdy
Cons: The product key included to activate windows didn't work. I had reservations about purchasing refurbished product and this is kind of exactly why. Can't upgrade to Windows 10 without it and I'm sending it overseas to a family member.
No wifi card installed and dvd drive falls out. Not sure if I am keeping it yet
Matthew Dresden, Amazon
20 October 2015
Summary: I may upgrade this review depending on the outcome of the seller's customer service, but here is the deal. So first its used, I knew that it would be, but it had a nice long scratch across the top cover. I could live with that if all else was in good order.