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Lenovo ThinkPad T420
6.5 out of 10

Lenovo ThinkPad T420

Lenovo ThinkPad T420 The Lenovo ThinkPad T420 is a 14-inch Read more

Great Deal: $954.73

Reviews and Problems with Lenovo ThinkPad T420

Showing 1-10 of 30
Overall 2
2.0

-5 eggs.

MARTA P., Newegg
23 March 2016
  • Pros: Specs sound great
  • Cons: I never knew how fast and great the machine could be because it reboots every 20 minutes making a strange sound and displaying a kind of distortion in the screen. I will send it back.
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Overall 2
2.0

Wrong AC Adapter, no Windows code, no Service

Anonymous, Newegg
23 February 2016
  • Pros: none
  • Cons: I received: - wrong AC Adapter - 19v but takes a 20v charge, Customer Service wouldn't send the correct charger unless everything sent back. I did not receive: - Windows 7 activation code - adequate battery
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Overall 2
2.0

can NOT validate Windows

Anonymous, Newegg
14 February 2016
  • Pros: ok hardware
  • Cons: AST company will not return my calls about not being to validate Windows. Cheap power supply arcs when grounded plug is inserted into the wall outlet.
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Overall 2
2.0

DOA - Dead on Arrival

Anonymous, Newegg
9 February 2016
  • Summary: This review is NOT a knock on the T420 which is the absolute last of the great Thinkpads but rather Plan-IT-ROI for doing such a poor job in doing the refurbishment and testing of the unit. I plan to buy another T420 but not from this refurbisher.
  • Pros: Came with a single 4GB DIMM which would have made upgrading to 8GB easy. Overall the machine looked very clean except that there was heavy wear around the top corners where the rubberized paint had rubbed off.
  • Cons: The computer was dead on arrival. Would not start plugged in or after charging the battery several hours. Tried multiple chargers too. The inside of the machine had a fair amount of dust and it is clear the refurbisher did not do proper job cleaning. The sliding lock securing the optical drive wa...
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Overall 2
2.0

Keyboard Not Working Properly on Refurbished T420

CARLTON C., Newegg
5 February 2016
  • Pros: (TBD) Other than the malfunctioning keyboard, the laptop seems to be working nicely, although I have had it less than a week. The laptop is really clean also, "looks" new.
  • Cons: Several of the keyboard keys type multiple letters. For example: pressing the "V" key would actually type "BV", pressing "N" key would type "NM", and pressing "/" would type "/\". Refurbishing team may have shorted the keyboard while cleaning it - too bad this is not a part of their quality check...
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Overall 2
2.0

The only reason you're getting 1 egg is because I got 2 useless batteries and a non-functional charger. You won't respond to me!!!

Paul H., Newegg
2 February 2016
  • Summary: Would not recommend- customer service is non-existent Save yourself time and aggravation, buy from someone else.
  • Pros: Lenovo is a great product!
  • Cons: The batteries on both laptops I purchased were entirely dead. One of the chargers would not physically assemble. The company that supplies these to newegg would not respond to my email. They simply don't care Newegg offered an RMA-I need new batteries, not a return. Refurbished shouldn't come wit...
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Overall 2
2.0

Not what I ordered, questionable refurbished source/quality.

Anonymous, Newegg
2 February 2016
  • Summary: I have yet to be convinced that this purchase is recommended.
  • Pros: Inexpensive. Lighter than my 2008 Dell laptop with similar specs.
  • Cons: I ordered a Lenovo T420 refurbished from Newegg with the following specs: 32-bit, Win7 pro, 366GB HDD, 4GB RAM, back-lit keyboard. I received a Lenovo T520 refurbished from Joy Systems Inc with the following specs: 64-bit, Win7 pro, 500GB HDD, 4GB RAM, no back-lit keyboard and some overhead light...
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Overall 2
2.0

DOA

VIRGILIO G., Newegg
24 December 2015
  • Summary: Avoid
  • Pros: Cheap
  • Cons: DOA. It won't boot. Charger is generic and cable doesn't make good contact.
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Overall 2
2.0

Decent Computer, Product Key faulty

Daniel D., Newegg
17 December 2015
  • Summary: If this was an isolated case I would recommend the product but as it stands no.
  • Pros: Works Decent speed for it's age Feels sturdy
  • Cons: The product key included to activate windows didn't work. I had reservations about purchasing refurbished product and this is kind of exactly why. Can't upgrade to Windows 10 without it and I'm sending it overseas to a family member.
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Overall 2
2.0

Where is Windows Product Key?

Bo H., Newegg
13 October 2015
  • Pros: Nice cosmetic condition
  • Cons: Windows 7 Pro 64bit that came with the computer is not activated. And there is no product key sticker on the bottom of notebook.
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