Summary: I did not receive the laptop as advertised. I ordered a Thinkpad T420s, 1600x900 res, with webcam. Instead, I received a Thinkpad T430, 1344x768 res, no webcam. I do not mind the T430 instead of T420s, but I do very much mind the lower resolution and lack of webcam in the laptop I received.
Summary: When I first got this laptop from our IT department, it worked great at first. Then I got the blue screen of death after a week of use, and our IT department sent it back to get a network chip or card replaced. From this point on, the laptop has been a frustration in futility.
Summary: My company bought me this laptop to take on the road. It is terrible. In fact, for my next laptop with this company I'm going to ask to buy my own. The IT are stuck on this brand and type of computer and we can't get them to change.
Summary: I bought thinkpad t420s from Lenovo website directly and also purchased extended next business day on-site warranty for $300 more...what was I thinking.... - Only a few months after purchasing it started to crash/restart when I touch the keyboard.
Disappointing and frustrating experience... but never again!
21 March 2012
Summary: I am incredibly disatisfied with Lenovo AND the Thinkpad brand. The computer is absolutely beautiful, you will like it. it is small, thin and light... but if you expect good customer service, this is not the brand to go.
Summary: Have had very bad experience with this product and I want to share it so you don't make the same mistake. Lenovo customer service did not deliver on this purchase. I Bought this top of line laptop in early December with 8 GB of memory and all the bells and whistles including SSD hard drive.
Summary: So slow and unreliable. Sometimes the screen just goes black and I have to force the computer to go to sleep, which sometimes takes up to 30 minutes. When it turns back on, my entire web browser is just black and all the data and information from the tabs are gone.
Summary: This computer is so awful. I hate it. It is sooooo slow. The design is bulky and ugly. The casing is cheap and flimsy. The computer itself is super slow and unreliable. The keyboard stops working without warning and so does the trackpad. The screen is pixely and disgusting .