Excerpt: Worst decision I have ever made for a laptop. Countless problems from day one, including blue screens due to malfunctioning hardware. International warranty was completely useless and support I was entitled to under this was therefore appalling and couldn't get the problems fixed. Hard drive...
Not taking returns, make sure you get the right version, etc
28 December 2013
Summary: I did not have a good experience. This was supposed to be a Xmas present for my wife. I was not sure how I ended up with this product, Its not what I wanted. The seller is not taking returns and has been not much help. I guess I am stuck with it.
Summary: I have another Lenovo laptop for 23m, and is still working fine with Norton Internet Security. So I am considering to get Lenovo laptop again. I called Lenovo Canada to ask about the free windows 8 update . The technician told me that I have to do it myself, probably with phone assistance from Lenovo if required. Also, if I purchase laptop from a retailer, I can still purchase extended warranty directly from Lenovo within a yr from date of purchase.
Pros: windows 8 update worth $50 approx.
Cons: To get the free windows 8 update, it has to be updated within manufacturer's warranty period.
Summary: Purchased this Lenovo laptop about 2 weeks ago and so far pretty happy. I like the numeric keypad on the right, keys are nice to type, and quite satisifed with it for general non-gaming use. The only con I have is that after all the software that comes pre-loaded with Windows is installed the 4gb inclusive ddr memory was at about 75% usage and the browser seemed slow to switch from one tap to another sometimes freezing.
Pros: good for general use
Cons: need to upgrade the 4gb inclusive memory to 8gb at least