Pros: For the first 6 months, this machine made me overall happy. Good hardware with good response time and a solid heft to the unit. Windows 8 was not preferred but begrudgingly learned.
Cons: The first major point of failure was the WLAN drivers for the Broadcom card after the update to Windows 8.1. The drivers provided by Broadcom and / or By Microsoft rendered the card non-functional. Rolling back to the Windows 8 functioning driver still did not solve the problems. Installing of the Windows 7 driver provided functionality but introduced random system failures without Entries in Error Logs and “Network interface in unknown state” errors requiring hard sh...
Summary: I made the mistake of buying a used laptop because the price was right for me. It was supposed to be certified to be as good as new. But it arrived with no booklets, disks or any kind of paperwork whatsoever. There were two stickers on the back with Windows product key's on them, but one sticker had been rendered useless with a big black permanent marker x through the key.
Summary: This laptop was the worst: had to send back due to malfunction of one of the USB ports from the start, followed by frequent crashes leading to two factory-resets in less than a month. After spending hours and hours of reinstalling programs, I am finally giving up. I could've used it as a DVD player, but the software that came with the computer seemed to stuck at the start screen, and won't play a movie. Their foreign country service was horrible too.
Summary: Just Received my Lenova Y580 Idea Pad. No Microsoft CD in delivery box. Called Lenova support and they say I didn't purchase Microsoft Office. Interesting b/c Amazon shows that I purchased it with MS Office. I'm shipping the computer back to Amazon and ordering a Dell. Not a good start with Lenova.
Summary: I have had nothing but problems with this notebook. First of all the keyboard at times does not work at all even when trying to access setup or the boot menu. Secondly, the Nvidia gpu does not work display windows code 43, installing new drivers and factory reset does not fix this issue. This absolutely the worst $898 I have ever spent!!!!
Cons: Computer operates at ludicrously high temperatures, has an atrocious battery life, I get crash dumps twice a day, my trackpad spazzes out, my wireless network adapter fails, and Lenovo's customer service is an abomination.
Summary: If you've read several reviews about Lenovo Support with their laptops, you know that they have a pretty bad reputation. I figured that it didn't matter much for me, because honestly, how often do you send something back for warranty? Whoops, I bought three mSATA SSD drives for this, and none of them worked. I sent my laptop back to see if they could repair the mSATA slot so that my SSD drive would work.