Summary: i have had this computer for five months and there have been things going wrong with it since the first month i have had it. but i haven't sent it in because i need it for school, since most of my work is online. the volume adjusts itself by itself, usually to a lower setting. then goes higher. randomly. usually twice in a whole day. sometimes it doesn't, depends on how the laptop feels, i guess. OH HEY IT JUST ADJUSTED ITSELF TO A LOW VOLUME RIGHT NOW.
Summary: I would not recommend this laptop, no internal hard drive, too sensitive to the touch, difficult to go back when on a site, hard to navigate from site to site and not user friendly. The 15 inch screen and back lighted keyboard are nice but not worth the price.
Summary: Should have bought the laptop from amazon. Bought it off lenovo website and it took 3 weeks to ship my 1200$ laptop. I am absolutely unsatisfied with the customer service. I will never purchase a lenovo again, and would not recommend the company to even someone i hate. computer being decent or not, the way the company treats its customers is pathetic.
Summary: Product specification indicates product has a integrated DVD reader/writer but when I received same it does not include same. Who sells a laptop without such important feature? This is most deceiving.
Summary: After seeing the specs for this machine, you would think it would be a whole lot better than it actually is. The case, while attractive, will attract every fingerprint you put on it. The trackpad is awful. You never know quite where the cursor will end up. If you use an external mouse, this won't be much of an issue unless your hand gets anywhere close to it. Lenovo customer support is probably the worst I've ever seen.
Summary: I bought this machine, then returned it. It has the same problem that every other 15" laptop on the market today (besides Apple) has, and Lenovo used to address. Most users don't need, and don't use, and some don't even WANT a numeric key pad. And I don't understand why it's not available to purchase except from Apple.
Summary: IdeaPad Y500 Laptop - 954135U is the worst performing laptop I have ever owned. I ignored the multiple complaints of Lenovo's erratic track pad but have lived to regret it. I have owned this laptop 6 months and it has never worked properly. The mouse will move around the screen all by itself, and no changes in the control panel will remedy the problem. Lenovo technician confirmed the problem in an online test and I returned laptop to Lenovo to be repaired.
Summary: Ive had my Y500 for LESS THAN 6 MONTHS and it already broke. Its now slow, wont restart, and or shutdown. And Lenovo made me pay $200 plus $30 for shipping to send it back for them to fix it. Before i bought the laptop the costumer service was great, nice and helpful, but now all they do is waste an hour of your time on the phone just to end up telling you that you have to buy more crap to get your computer working.
Summary: I bought this laptop all excited about the ultrabay options. I knew that the laptop I was buying had no DVD drive but that shouldn't be a problem since the Ulrabay allows you to swap devices. So I get my laptop and go to the Lenovo site to order the DVD drive. I cannot find it listed anywhere on the site. I finally did a chat session with a Lenovo employees who sends me to the webpage to order the DVD. Two weeks later I get an email that the order is cancelled.
Summary: I purchased this computer directly from Lenovo. When I received it I was very excited because of how fast it worked and all of the features it included, sound system and 16 GB SS drive with 1 TB hard drive and 16 GB ram with a CD drive was the combination I had been searching for. I was enthused about it until I tried to use the always on USB port. Apparently there is no such thing on a Lenovo computer.