Summary: Okay let me first clarify. This laptop is a three star as long as you are using the LAN connection. The wireless card and all of the online help advice will not get it fixed. You have to replace the wireless card in this machine for it to run as a laptop. Wouldn't you think that a laptop should have a faster wireless card than its LAN card (nope) Lenovo didn't think this was an issue. With that said.
Summary: I would have given this unit 5 stars were it not for the fact that soon after I got it it would not wake up after updates..at first the usual "remove battery unplug unit" etc etc seemed to bring it back except for this last time. I have tried everything I found as a possible solution (even inclining the lid to 30 degrees which actually woke it up but very briefly..) so now I am having to take it in for repair.
Summary: Ordered this in April of 2013 so I've been using it a year and 4 months now. When this computer works it is great, but I frequently have issues with the hard drive running at 100% even with nothing else running. This causes very slow performance. Online forums say this is just Lenovo bloatware and to install a fresh copy of Windows which I just haven't made time for. The trackpad also frequently locks up requiring the use of a mouse.
This product stopped working less than 6 months after purchase
16 June 2014
Summary: It won't turn on past the Lenovo logo page - I've spent hours on the internet troubleshooting with no luck. Will the seller help with fixing or replacing it? It worked great until it stopped working a few days back.
Summary: This is a phenomenal laptop. I've been using this for almost a year now with no serious issues. There are 3 things worth mentioning. 1. This is a powerhouse laptop which means it really needs to have an outlet near by. 2. The trackpad is complete and utter garbage, knew that this may be the case as others mentioned it and oh were they right. It's so bad that I carry a usb mouse around with it. 3.
Summary: I wanted a good computer that could handle my average applications. Writing, surfing the internet, uploading and processing images and videos. I am not a gamer, although I do like to zap a few aliens playing the old FPS game Cube. I bought two of the Lenovo Y500 laptops, one for me and one for my wife. She develops and QC's medical software. One of them has already failed after just ten months. Mine. Diagnostics say there are errors on the hard drive.
Summary: I bought the IdeaPad Y500 in August 2013 and in February 2014 the operating system failed. When I called customer support, I spent an hour with one rep who concluded the problem was not hardware but was software and transferred me to a different group. After another hour, I was informed that the software was not under my two year warranty but for $90.00 they would send me recovery discs.
Don't listen to the idiots, most of the problems are nonexistent.
Jonathan Christie, Amazon
22 January 2014
Summary: Okay, I'm mostly interested in addressing the criticisms of this laptop, because it's honestly the only sub-$1000 gaming laptop and you should not be put off buying it because some idiot couldn't fess up that he broke the screen. First, screens do not break themselves. Seriously, when I read that review I just laughed at how utterly gullible some people are. Second, wifi adapter works fine, great even.