Summary: I repair computers professionally. A customer brought a u450p in for service that had broken screen hinges. Lenovo seems to have used the thinnest and most brittle metal possible. If you browse various online forums, you'll discover that nearly everyone is having the same problem. Now get this: LENOVO HAS BEEN OUT OF STOCK for at least 3 - 4 months on this part, doesn't respond to emails, and customer service knows nothing.
Summary: I bought Lenovo notebook 6 month ago in JR music - large electronic store in NY with 1 yr. warranty. Then bought 3 yr. extended warranty. I was surprised to find out later that my warranty status was showing it almost expired. When I called them, they gave me really hard time updating it. They actually made me to go to the store and recover 6 month old receipt for it even though I was ready to present them. It took many calls, hours and aggravation.
Summary: Much like another reviewer, my daughter started having problems with the computer immediately. The hard drive made loud noises whenever she would access a program (executable file) - so loud, that people sitting near her would ask what was going on with her computer It would shut itself off. Freeze. You name it, it did it. So we sent it in for repair. Followed all the directions, which told us NOT to send in the power adapter.
Summary: I recently purchased a Lenovo ThinkPad. The computer itself if adequate but the customer service of the company is horrible. From the phone sales person arguing with us about what they can and can't do to the tech support who told me "I don't have time to deal with you or your problem, call web sales" I am amazed they are in business. As I said the computer is fine, I just hope it holds up and you don't have to contact the company for any reason.
Summary: Lenovo's newest notebook- U450p. I think I am the very first one to receive this slim laptop this August of 2009. Upon arrival, I opened it only to be dejected on how ugly it looks. Made of hard black plastic,webbed and not a brush aluminum like what the competition offers. No worry, for I will have a great performing and efficient/long lasting CULV laptop.