Summary: Check lenovo troubleshooting forums... sooo many issues with u-series and even worse almost no solutions. Had mine for about 5 months, consistently have problems trying to connect to public WiFi. The only WiFi that works is my private network at home. It will connect but is so slow it is useless anywhere else. Also, the stupid touchpad randomly stops working correctly where I can only point and click but cannot scroll or zoom using touchpad.
Summary: This is the story of a defective support service, 6 hard disk drives and an empty box. Back in April 2013, I acquired a Lenovo laptop (about $900), directly from the Lenovo.com site. Everything works satisfactorily until 4 months later. The laptop wouldn't boot and the error message points at a hard disk drive failure. Request #1: A quick and pleasant call to Lenovo and, two days later, I receive a replacement drive and reinstallation DVDs.
Summary: The new windows 8 64 bit operating system is not user friendly at all. In fact it sets us back to the times of Windows 3.1. The laptop itself has odd error messages popping up at various times, the lenovo printed material does little to help and their instructions for fixes on the online support are far from intuitive. I am a big user of Lenovo in the workplace and thought it would be great for home use.
Summary: My IdeaPad Ultrabook comes with 8GB of DRAM, 32 GB SSD, 1 TB HDD, Windows 7 Home Premium 64 bits. (1) Right of the bat, I had to install tons of updates from Windows. That's understandable and typical for Windows PC and I have no problem with that. The thing I want to complain about is the updates keep failing.
Summary: I have had this laptop about a year now. Overall, it works okay, but the peculiar problems it has outweigh anything good about it. First, the touchpad is situated such that I cannot type on the keyboard. Every time I do, any random movement of my hands that stray over the touchpad causes the whole screen to shrink or expand. Alternately, my cursor will jump to a random spot on the screen causing my typing to become completely screwed up.
Good solid fast. Bad Keyboard/Touch Pad design Lenovo is a bad company
Robert M. Brennan "R. M. Brennan", Amazon
2 October 2012
Summary: Good computer, good price net Six Hundred bucks. Bad Keyboard. I keep hitting the up and down arrow when I am typing and go to hit the shift key. I also keep resting my hands on the HUGE touch pad that causes problems. Having said all that, for the price it is a more than adequate machine. It is fast, it can handle multiple programs open at the same time, fast downloads based upon network speed. Update.
Poor screen resolution/ viewing angle - Don't buy directly from Lenovo Direct
14 September 2012
Summary: I thought this would be a good fit and after looking at all the similiar ultrabooks in the category settled on the U410. We booted it up and immediately noticed just how poor the resolution was. Our 10 year old Dell laptop that weights 10lbs had significantly better resolution and better viewing angles. We had to lay the screen pretty far back to try and get a clear viewing angle.
Summary: Well, all I can say is, confirm with the manufacturer EXACTLY what you order. I saw advertised on several websites that this laptop came with bluetooth.... and it doesn't. So the bluetooth mouse I ordered from Lenovo will have to wait. I am really disappointed and feel pretty stupid for buying a brand new laptop in 2012 that is not equipped with Bluetooth. That should be standard. Here's a discussion about this issue: [...