Summary: Lenovo's sub-par products are only matched by their terrible customer service and support. Initially you'll think "oh man, this is a pretty good laptop", but within a year, after your warranty expires, it'll all sink in. Right off the bat, you should notice the terrible wifi. I'm sure if you've done enough research, you'd know Lenovo is notorious for this, and its not blown out of proportion. Their wifi is dreadful. My phone gets faster speeds.
Summary: This laptop arrived not working properly and both the seller Media & More and Lenovo have chosen to do nothing to deal with the issues. My advice is to stay away from this vendor and this computer manufacturer at all costs! The computer has a major connectivity issue, which was well known to Lenovo, but they continued to sell this model even with that in mind.
Summary: Lenovo should have pulled this from the market, but they ignored the problem and sold them all. I wish I'd known before buying. My bad for being taken in with the specs and reasonable price, and not checking reviews. The wireless is so fragile, you can never be sure if it will connect or not. I have Win 8; the update to 8.1 didn't help. Going to the intel site and getting their driver seems to have helped a bit.
Summary: Initially the specs are what drew me towards purchasing this machine. BIG MISTAKE! I have had several issues with this device. The first and most major being the WiFi connectivity. The download/upload speeds are horrendous and the device's range is terrible as well. After updating to Windows 8.1 several of the features have been buggy as well like the touch interface and the computer seems to be running slower overall. Since the 8.1 update my audio driver has not worked.
Summary: This laptop never worked properly from the beginning. I thought it was due to my infamiliarity with windows 8, but that ended up not being the case. My wife and I run nothing too complex...Pictures, excel, word, PPT, web surfing. Eventually the computer slowed down and we took it to the Best Buy Geek Squad. They were good and did what they could, but it ended that a new hard drive was required.
Poor ultrabook, Hard Disk and Motherboard with issues
Jose Ml Salas Porras, Amazon
15 October 2013
Summary: This ultrabook es very fast, but windows 8 pre-configured with the pc have many issues. I don't like. The ultrabook issues: usb ports, unplug usb storage, when I shutdown, U410 don't finish, not ever but sometimes. I need hard reset the ultrabook and my Hard Disk suffer. The software with the pc is unuseless (so many). Keyboard is very sensible. I use usb keyboard. The Hard Disk and Motherboard have replacement.