Calling Lenovo is a joke as you are redirected to the Philippines where the VoIP is the worlds worst, they read from the screen
Ron Fitzgerald, Amazon
25 August 2014
Summary: If you want customer service from Lenovo, forget it. I purchased this product because it shipped with Win 7. The laptop keyboard is failing and extremely cheap. I'm experiencing key caps falling off, key bounce and a host of other issues with the computer which render it unusable.
Fine basic cheap laptop, except for one vital thing...
Willow Polson "writer and whatnot.", Amazon
21 June 2014
Summary: This keyboard is fine for students or others on aa budget, and basically works fine, is sturdy enough if you're careful with it at all, is quiet, and so on... except for one very important thing. The keyboard.
returning because laptop did not have correct drivers installed
10 June 2014
Summary: laptop did not have correct driver for the speakers contacted customer support at Lenovo and they helped me install correct driver took about 90 minutes but now I am thinking if the factory did not catch this what else is wrong with it?
Summary: I've only had the computer for a couple of months and now it is crashing on a daily basis. I get the blue screen of death at least twice per day. I am trying to find some way of contacting the seller, or at least the manager of the canopy protection plan that I purchased with the computer, and so...
Summary: I really don't know if I should give this a 1 or 2 stars .... I got this laptop in the mail this morning and everything has been great. Well, ... not quite exactly ... The laptop looks and feels sleek and nice. The keyboard is amazing!
Summary: Once setup was complete the battery remained at 98%. Two days later it dropped to 96%. After 35 minutes on the phone with Lenovo tech support the technician concluded that the system didn't recognize the battery.
Summary: The Key board did not function correctly. I returned it to Lenovo after a lot of phone conversation and received a brand new computer. This would have been OK if I hadn't already loaded all my programs on it. Microsoft Office could not be reinstalled because it had been used previously.