Summary: The letters decals wore out in about a year (just after the warranty) and after calling Lenovo they refused to send out new decals. I've had many other computers and this is the first time I've seen letters on the keyboard wear out. It was the "N" key (completely gone) and the "M" key (partially gone). The rest of the keys are ok. I've had many computers and this is the first time I've ever seen letters wear out completely on the keyboard.
Summary: Family member recently bought one, on start ups, only showing blank white screen, thought to be a connection problem with the LCD screen. Whether or not we get a refund/replacement is unknown. Not very good documentation on website about how to solve this problem or what to do. However, the laptop can potentially be very good.