Summary: I purchased this computer brand new as a gift from a local retail store. The night before I intended to give it I turned it on to get some software installed. After the initial Lenovo setup screen I got the Blue Screen of Death. I turned off the notebook and it never turned on again...blank screen. I called Lenovo support (who was very polite on Sunday @ 5AM) and they said I could return it to the store or send it to a service center.