If I could, I'd give it -5 stars. Defective unit, and HP knows it!
M. Coleman, Amazon
18 March 2013
Summary: In the beginning, I was so excited about this computer! I bought it in late 2009 straight from HP and was overly excited about the, seemingly, infinite things I could do with this computer. I was excited about the technology--even before the the Windows 7 upgrade, it was cool. From the start, I had minor problems--the computer would shut off on it's own in a very odd way. Battery wouldn't be dead or anything, but it was frequent.
Summary: Dont trust this seller! This laptop came totally ruined and it didnt even turn on. i wasted money trusting this lier. he promised alot of bull shit and this laptop wouldnt even turn on. when i contacted him all he said is that i could return it and i was not willing to pay to return it again because it was his damn fault. i am usually a happy customer but his service is beyond and worse then crap.
Summary: I purchased my TX2Z in March of 2009. It ran a bit slow due to bloatware and Vista but I was able to clean it up to make it at least as fast as my old Windows XP laptop. It also ran loud due to constant blowing by the CPU fan. In February 2011, the computer failed, showing only a black screen with blinking lights on the keyboards.
Summary: Most of these hp products have chinese parts in them. I have a similar hp touch smart txt2z with a touchscreen and after an year i got only horizontal lines on the display. I checked for the part and it all lead me to a chinese store on ebay. Never buy these as they are low quality products and parts from hp.
Summary: I have had a HP tx2z touchsmart laptop for about a year now, I also bought the 2-year accidental protection plan (about a third of the laptop in cost). When I first bought it I had one issue with the touch screen that took about 3 weeks to get fixed and two hour long calls to HP. About a month ago I started having bad heat issues and my video card started going bad. I have spent 6 calls, 1+ hour each, on the phone with HP.
Summary: In April of 2008 I purchased the predecessor to the TX2 ( the TX2000). A couple of months after the warranty expired, I began to have spontaneous reboots and video problems and finally it became unusable. I contacted the HP support desk, via their online chat, and after all trouble shooting was completed, I was informed that the machine would need to be sent in for repair, to the tune of $400. I now have an $1100 dollar brick on my desk.