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Hp-touchsmart-tm2.32651443
6.5 out of 10

HP TouchSmart tm2

HP TouchSmart tm2 The HP TouchSmart tm2 is a convertible tab Read more

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Reviews and Problems with HP TouchSmart tm2

Showing 1-10 of 14
Overall 2
2.0

By far the worst computer I've ever owned.

S. Gelber, Amazon
12 January 2012
  • Summary: Somehow painfully slow despite the specs being significantly higher than my last lap top. The touch screen is incredibly laggy and unresponsive, often actions must be repeated 2-4 times. The stylus is much better, but no picnic either. The fingerprint reader is a joke. The screen is encased in flimsy plastic, the whole thing feels cheap. Webcam is terrible. Computer will often get stuck when put to sleep, or closed. I have lost more work than I care to remember.
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Overall 2
2.0

Bad hardware design

my2cents, Amazon
5 December 2011
  • Summary: This is the first time I bought a HP product... Bad decision, with the TM2T you think you are buying a TOP quality product, and it really is one of the worst touch screen devices and very poorly designed. A few items you want to know about the TM2T: - The screen will crack sooner or later because of the two pegs placed on the sides of the keyboard (FORGET ABOUT THE WARRANTY ON THIS ONE) - more than 300$ to fix it - It heats up and becomes unresponsive - Touchscreen...
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Overall 2
2.0

HP Laptop dead after only 13 months

Ceasar, Amazon
4 September 2011
  • Summary: Bought this laptop 13 months ago for my college student daughter and the fan wore out after 13 months, one month after warranty expired. HP customer support (in India) provides no support at all. They say that if you expect their products to last without cost to the user, you have to buy the extended warranty. So we're faced with spending $380 to repair a laptop that will most likely break again, or $500 for an Apple Ipad.
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Overall 2
2.0

CPU failure after 6 months.. so much for 3y warranty included

epharm "e-pharm", Amazon
19 August 2011
  • Summary: I ordered the highest configuration on this tablet at HP.com HP TouchSmart tm2t-2100 12.1" CTO Notebook (1.33 GHz Intel Core i5-470UM Processor, 4 GB RAM, 500 GB Hard Drive, Windows 7 Home Premium 64-bit) , and boy it was a mistake. When first received, I realized the touch pad was the worst ever, even after all kinds of changing setting on the synaptic driver. The main thing is the finish.
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Overall 2
2.0

dont buy it....

Amazon Customer, Amazon
1 July 2011
  • Summary: Pls dont buy any hp tablet.... they have a very serious problem with the cursor, it jumps all over the screen, imposible to work..... check for yourself in any Hp forum, look for cursor jumps, there are a lot of unhappy customers... and there is no solution from HP....
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Overall 2
2.0

Managing Consultant

Rollie, Amazon
13 March 2011
  • Summary: I had my sister bought this unit several months ago through Amazon, up to now it is still not working right. The tablet is not working and I have been trying to get in touch with HP but they have not responded to date. The unit is with me now in the Philippines and it seems its not going to function as a tablet but a regular PC. Its also too slow for me. I have had several computers and its supposed to be a back up for my Dell XPS.
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Overall 2
2.0

Buyer beware

Rowena Agnew, Amazon
16 February 2011
  • Summary: I bought the 2008 and 2009 version of this laptop. I've been forced to replace them after less than two years of use. Very disappointed in their longevity.
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Overall 2
2.0

Major video problems (HP Touchsmart TM2)

paulsouthern, Amazon
14 July 2010
  • Summary: I have a Touchsmart TM2 with the ATI Radeon card. While connected to projector, video-out often fails, sometimes as often as every couple minutes. It then has to be extended again but sometimes cannot be extended on 1920x1080. Sometimes windows media player fails with error "problem with video card". This was brought to HP's attention on July 6. The only debug they asked for was to update the display driver which did nothing.
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Overall 2
2.0

Don't waste your money!

G. Eckstein, Amazon
30 June 2010
  • Summary: I received mine and right from the start the Touchpad didn't work. Getting actual support from HP is very difficult. There are very many reports on the Web about the faulty design of the touchpad. As for the touch-screen, those who have used an iPad will be very disappointed as the HP touchscreen isn't as responsive nor as specific as the iPad. It also feels very flimsy. I recommend buying a laptop without known problems and do not recommend purchase of this notebook.
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Overall 2
2.0

Touchscreen is junk- DO NOT BUY

User Experience PDX, Amazon
3 June 2010
  • Summary: I purchased an HP Touchsmart tm2 (new touch enabled tablet PC). After 3 months the tablet screen cracked with no incident (no drop or damage). It appears this new experimental technology is coming from cheap Chinese suppliers. HP told me it was covered on warranty, changed their story and said it was not covered, and wanted me to pay to repair it. Laptop is only 3 months old ($1000).
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