Reviews and Problems with HP Spectre XT 13 / Spectre XT 13 Pro
Showing 1-10 of 10
Hate it, and can't return it
Jennifer A Mulik, Amazon
17 March 2014
Summary: It is so hard to use. The caps keys don't work. The screen has terrible resolution. BUT because it was sold by some other middleman company, not Amazon--I was told if I try to return it I will have to pay a 20% restocking fee. Absolutely frustrated, and will never, ever buy another electronic item from Amazon!!! So sad to spent $890 and feel so taken!!!
Summary: Computer fell apart around a year of having it. The hinges moved out of place, and started pushing to back of the computer out of it's place. Also, the bottom part of the computer which holds the keyboard and motherboard is splitting in half. Called HP about this, and told me to send it in. They blamed me, and said that if I wanted it to be repaired, then I would have to pay $179.
HAd to send this junk laptop 2 times foor warranty for a just 4 months old laptop, really bad quality and hardware of HP laptops
1 December 2013
Summary: I bought this laptop more or less 4 months ago, and since then I have had to send it to HP warranty service 2 times!!! It's incredible how bad this laptop is considering the price isn't as cheap as other laptops. Many of my friends and siblings have had problems with HP laptops and it was my fault buying from a crappy company. NExt time I will go for a Dell laptop which is better quality than HP very low low standards.
Summary: 1. The WiFi antenna has very short range. 2. Windows 8 without touchscreen is very problematic. With Windows 7 & a proper antenna, this would be very good. But now the YOGA is the same price range and way ahead of the pack.
Summary: The screen of this laptop is literally about to snap off. The left hinge is snapping off and taking the screen with it. This happened within the first couple months of owning the laptop. On top of all of this several screws have fallen out making clicking of the trackpad shoddy. This is the laptop from hell. Never purchasing another HP product again in my life. Words cannot express how saddened I am how this company treats their customers.
Summary: Lid is flimsk and creaks/clicks. Webcam has never worked properly. The few times that it did work it was completely fuzzy with horizontal blue lines running up and down. It disconnects every time I touch the lid which makes the usb-disconnect warning sound. I had to disable it in the device manager. Did not try to contact HP about the issue. However, Ive been a huge HP fan for many years and this is hugely disappointing.
Summary: Buyers beware and read this carefully. Do not make my mistake. The battery life on this laptop is nowhere close to the "ultrabook" range. Note that this is not the 13-2050nr ultrabook reviewed favorably by cnet (even though it has the same name and only slightly different model number). This is not even an "Envy" which is the high end HP series.
Summary: Read all the way through, I would not recommend this item. It's really a work of art and responsive beyond what I imagined. In essence it was everything I expected from it except that it had a major flaw. The screen had a weird flickering glitch in the top left corner that happened every couple of seconds. I was very disappointed. I'm currently trying to see if I can get it replaced since I am out of the US for the upcoming month.