Summary: Item was received. However, it was defective. The computer would not hold a charge; it would shut down if it was not plugged in. I did call HP to discuss, and they suggested returning the computer. The computer was sent back and we had to pay $21.77 for fedex return of this defective product. The seller did not pay for shipping return on the defective product. This was disappointing. Also, the keyboard format was not US format, it was Canadian / French.
Summary: This laptop keeps breaking in one way or another. First the keyboard was garbage. Some letters started to need to be pressed very hard to type. I sent it in and they replaced the keyboard which was good. But then the software got weird, and the screen kept blacking out and wouldn't turn back on, almost like the computer was in "sleep mode" and only turning the entire device off and on again worked. Sent it in, and they did fix it.
Summary: i love my new laptop. i have been using it for a year. everything looks good so far. the wireless connection goes off easily. battery is durable. but trouble to release the heat. a little bit noisy. but still goof in general. super light!!
Summary: I have an HP Sceptre XT that is now out of warranty. But recently the hinges on the laptop (that connect the screen to the body) have both broken - first the left one then the right one. The laptop itself works just fine, but the screen is falling off and needs to be propped up physically. The irony is that I was so pleased with this laptop when I first got it that I recommended it to everyone I know and and a few of my friends bought it.
Summary: It is so hard to use. The caps keys don't work. The screen has terrible resolution. BUT because it was sold by some other middleman company, not Amazon--I was told if I try to return it I will have to pay a 20% restocking fee. Absolutely frustrated, and will never, ever buy another electronic item from Amazon!!! So sad to spent $890 and feel so taken!!!
Summary: The computer is really good! I love it! I really like HP products, my previous notebook was HP and when I decided to buy a new one I couldn't go for another brand. The machine is really powerful, the fact that is a solid drive is really good as well, the computer runs really fast. I totally recommend it. Also it arrived on time!
Summary: Computer fell apart around a year of having it. The hinges moved out of place, and started pushing to back of the computer out of it's place. Also, the bottom part of the computer which holds the keyboard and motherboard is splitting in half. Called HP about this, and told me to send it in. They blamed me, and said that if I wanted it to be repaired, then I would have to pay $179.