Summary: Laptop came on time in excellent condition. I believe the actual condition was rated "Very Good" I'm not sure of the difference between that and "Excellent." There can't be much of a difference. It came with the I5 processor and the 8gb or ram. The Hard drive was actually larger than listed. I would recommend this retailer any time.
If You Love Animals Then Stop Eating Them, Overstock
8 November 2014
Summary: Pleased on so many different levels. A solid state drive is a must have nowadays to take advantage of the speed of connections and give the computer excellent durability. Purchased because was going back to school at an online college and it fulfills every need I have. I was a bit scared by the 128 SSD not being big enough, but after several months have only used under 45GB. Nowhere can you find a SSD, Intel i5, and Win7 at this price!!!! WHAT A FIND!
Summary: Died after 6 months. I am not some major tech person. I use my computer for email, watching videos, storing music and pictures and word and excel documents. It just stopped working. Dead. What a waste. I bought a new computer for $100 more to replace it. I love HP computers, but will not get another used computer. Not worth it these days when you can get a decent new computer for $400.
Summary: So after reading some other reviews I decided to give this a try, and bought it for my no-so tech-savvy sister. That was probably a mistake because this did have some issues out of the box that I had to walk her through how to fix over the phone. I'm writing this review so that it may help others who experience the same things. 1. First issue, computer won't start. No response.
Summary: I never buy refurbished equipment - so I thought I might try based on the price. Big mistake - laptop arrived completely dead. I plugged it would not charge. Now it is my problem to follow up with vendor as this can not be returned to overstock. Very unhappy with overstock and the vendor.
Summary: I chose this rating because I received everything that was stated. I wanted a decent computer and I couldn't afford a brand new one. I knew HP computers are reliable. The determining factor for this purchase was getting the codes for the software and computer and the price. I did my research on other used computers and I came across this one during my search. I am very pleased with my purchase. Thanks!