Summary: A great model. Though 650GB hard drive space left a little bit to be desired, the 8GB of RAM and the i5 processor make it a very fast model. The front indicator lights are useful to determine the status of the laptop at any given time, and the charger is very small and portable. The height of the laptop makes it a little bit cumbersome to carry (not as sleek as other models) but the 14" screen size is optimal for portability and functionality.
Summary: I chose this rating because I received everything that was stated. I wanted a decent computer and I couldn't afford a brand new one. I knew HP computers are reliable. The determining factor for this purchase was getting the codes for the software and computer and the price. I did my research on other used computers and I came across this one during my search. I am very pleased with my purchase. Thanks!
Summary: Died after 6 months. I am not some major tech person. I use my computer for email, watching videos, storing music and pictures and word and excel documents. It just stopped working. Dead. What a waste. I bought a new computer for $100 more to replace it. I love HP computers, but will not get another used computer. Not worth it these days when you can get a decent new computer for $400.
Summary: Laptop came on time in excellent condition. I believe the actual condition was rated "Very Good" I'm not sure of the difference between that and "Excellent." There can't be much of a difference. It came with the I5 processor and the 8gb or ram. The Hard drive was actually larger than listed. I would recommend this retailer any time.