Not As Described. Completely different from what is pictured.
ScooterBug I., Amazon
15 August 2014
Summary: Not as described. The photos in the description picture this as a 455 G1 model. Instead, a 355 G2 model came (lower end model). The 355 G2 is 100 dollars less anywhere else. Be cautious when ordering this item as the description is very misleading and all over the place. I noticed that they updated the detailed description after I ordered the product to state that it was a 355 G2 model laptop but the product title still says it is a 4540s.
Summary: This computer is the worse computer I have every owned. I bought this computer as a Christmas present for my husband he seemed to have no problems with it. It froze up on him about 3 month into purchasing it which I knew nothing about. I purchased the same computer 3 months later for myself WHAT A MISTAKE!!!!!! It takes for ever to start up it freezes so bad it takes shut downs etc to get it up and started again sometime it would take a good 20 minutes.
Summary: MADDENING! I was plagued by two issues, have spent far too much time without resolution. (This is an issue with HP, not the seller) I called HP to request assistance with my ProBook 4545s adapter and fingerprint scanner. After an exhaustive two hours on the phone, including a remote log-in to verify the issues, HP confirmed I was mailed the incorrect adapter with the original shipment of the ProBook 4545s and I was assured the error messages pertaining to the fingerprint...
Summary: The computer arrived full of malware, of which I have already spent another $350 trying to remove the pop-ups and page hijackings. The computer is behaving a little better, but is slow as molasses at times. Apparently I did not buy enough memory because my Norton Security tells me there is not enough memory for backup. I would not buy this computer again.
Summary: This is the worst out of the box CPU experiences I have had. It's disappointing because I purchased this laptop based on my experience with another HP laptop, which is perfect. As a small business owner I don't have time to play games installing new drivers and what not. It should work from the get go. There are three issues I have with this laptop. First, the mouse doesn't work well.
Summary: returned unopened as it arrived Charged 20% of RESTOCKING FEES and later I discovered the models were changed to aluminum casing because metals caused metallic fumes Since contacting return service center been waiting.....
Summary: First one arrived with the DVD drive not working. Second lasted three weeks and then was taken over by an "HP bios upgrade." Sending this one to HP as the support ideas only make it work intermittently.
Summary: I purchased this Computer on August 4th, and on August 20th I finally had to send it in to HP for repair (The 15 day return period had ended, from Brick and Mortar store). And this is where the nightmare began. It has gone to repair twice once for over 6 weeks! And they still haven't fixed the issue. The issue is the video driver continuously crash and recovers, and then I get the blue screen of death.