Summary: A local retailer was selling these for a cheap price. I needed to replace my 9 year old machine, so I made the purchase. Within a few weeks, the machine was showing Error 90b - Fan Failure as soon as the machine was turned on. The fan seemed to run fine, but the machine would shut down unless the error was manually acknowledged. Service was unable to fix the machine and refunded the total amount.
Summary: I have had issues with the touch pad just about since I have purchased the product. My first repair was to the fan, shipped it to HP and it was replaced. I soon had an issue with the touch pad not working properly. I contacted HP technical support prior to my 30 day refund was up, to assist me in getting the touch pad to operate properly, and of course no one speaks proper English.
The product was not received as advertised, it was ...
5 January 2015
Summary: The product was not received as advertised, it was defective. HP SmartFriend Services concluded: The Auto configuration IPv4 Address 169.254.154.211 (DHCP) is not giving out the address to the NoteBook. Therefore, there is no internet connection. Network interface card perhaps defective.
Summary: This machine is junk - do not purchase it at any price. It appears many reviews comment on the screen quality/resolution - that's a trivial matter. The WiFi drops out on a frequent basis. The touch pad is overly sensitive; the cursor has a nasty tendency to jump all over the screen. Oh, did I mention that the speaker is of such poor quality that in order to hear anything the volume level must be 100%.
Cons: The computer isn't the same color shown on the website, and the fan makes a terrible noise that makes it really unpleasant to use. I have had the same model of HP before, and never had any problems though.
Everything worked fine. I put it on the shelf for a ...
24 August 2014
Summary: The seller delivered this on time - no problem there. I would give this HP computer a negative 20 if provided the option. After receiving the computer, I set it up over the weekend installing updates and programs. Everything worked fine. I put it on the shelf for a week and the next weekend went to use it. It would not start. I did a quick Google search, “hp notebook will not boot up” and found millions of results for the same issue.
Pros: This Notebook was exactly was I was looking for. The ability to continue to use WIN 7 until ready to upgrade to WIN 8.
Cons: Notebook died after 12 DAYS!! Motherboard died! No warning, just the Black Screen of Death in the middle of some very critical and time sensitive Business work. Contacted HP Support and they are going to assist me, but I am concerned by lack of support from newegg.com.