Summary: The prouct does not look genuine it is a counterfiet. The product would have been so nice if its original. I wanted to return it but I really needed a laptop badly as at the time I received it so I decided to manage it like that.
Summary: Nice pc but the battery was not holding charge---Then it froze up some--and I spent time on phone w/rep ---to long--and nothing was resolved-- I called on the warranty that online said it was a yr --like new--but HP said no it's 90 day on refurbished--(-now I had the pc for 1 week ) and they said that my warranty ended 150 days ago!!! REALLY? How is that poss when I registered it in Nov---you Have to reg to even speak to them!
Summary: I rated it low on meets expectations because the packaging on one of the two Laptops I ordered was crunched. I only hope the computer was not affected and when my grandson opens it on Christmas it will be functional.
Summary: I just didn't like the computer. The case got a lot of scratches really fast, and looks cheap. If you ever wanted to upgrade the ram or hard drive forget it; Not User Serviceable. When Windows 8 updated the computer locked up and I had to reinstall the OS, which took hours, and I lost all my work. The touch screen was fun for about 5 minutes but then you realize how worthless it is on a laptop.