I can't even begin to explain how disappointed I am with this laptop
Storm Hayward, Amazon
2 weeks ago
Summary: I can't even begin to explain how disappointed I am with this laptop. I was specifically recommended this computer when I was purchasing it, however I have had nothing but problems. The trackpad frequently decides not to work which is extremely frustrating. It is SO slow. I was told that because it has an i5 processor it will be fast, but even basic functions can take a long time. The internet constantly crashes along with basic programs such as Microsoft Office.
Summary: Hands down, the worst piece of machinery I've purchased yet. Within one year of ownership (having taken meticulous care of it), the 2 and 3 keys on the num pad fell off. (I don't even touch the num pad.) Later, the left mouse button stops working. Not long after, so does the internal wireless adapter. Finally, the screen hinge is breaking. I am told most of these are a $200+ repair. HP customer service has been a disaster.