Summary: laptop came with no audio installed, fast response from company and easy download and fix. battery complelety dead, was reimbersed $10 towards new one. company easy to work with concerning laptop issues.
Excerpt: Laptop computers are intended to be portable. I do this a lot at work, sometimes going up and down several floors with the laptop balanced on one outstretched palm, and I haven’t noticed any change in performance while it’s being moved. This is very important for me, and at least for that, I’m very thankful. Bottom line, though, I would definitely consider other laptop models when I make my next purchase.