Summary: I bought one 3 years ago and it worked for all of one year. The keyboard was flimsy and poorly designed. I sent it in under warranty and they replaced the keyboard, but left the netbook unsealed. As an IT Tech, I tightened it back up. Power failure began and battery life was minimal.
Summary: I have never had such an awful experience with an online purchase. I bought this computer about a month ago and about a week after receiving it I opened the laptop and a black crack appeared on the LCD and the screen went to static.
Summary: Light and long battery life, however it has really cheap hardware. The corner of the screen isn't metal, it's metal-look plastic. The corners of mine chipped of long ago. The USB 3.0 port stopped working after about 2 months the SD card reader stopped working after 6 months.
Summary: HP customer service is so bad that you honestly should not consider buying an HP product unless you are treating it as a throw away item if something goes wrong. Every call takes an hour, you will ultimately talk to someone who has trouble with English and doesn't have any desire to help you, and it...
Send me the wrong item, and refuse my return request
Frank Wu, Amazon
10 March 2013
Summary: I bought two HP Ultrabook from B&E Crop through Amazon.com. But till several days, I found that B&E Crop send the wrong item to me, my ordered the PC is "HP Folio 13-1020US", but I received PC is "HP Folio 13-1051nr". This two PC looks much alike, so that I can not distinguish it by look the face.
Summary: Purchased the HP Folio 13 with high expectations on June 6, 2012. Had some USB problems that I assumed could be corrected with updated drivers, bios, and all the other suggestions on the support site.
Lovin' life and winding down "Rich and/or Lynn", Amazon
14 July 2012
Summary: I have used an HP Pavilion since 2009 and it has a trackpad that works very well. I wanted a smaller machine and chose this Folio due to fantastic ratings on CNET and PCMagazine. The first Folio I received from Amazon emitted a high pitched noise and the clickpad was not very responsive.
Summary: After reading all of the great reviews on other websites about the HP Folio 13, I had to go and check one out myself. I'm glad I took the far drive to see one. I was already poised to hand out a stack of Franklins. The trackpad killed the whole deal for me.
Summary: Operating this thing without a mouse gave me a kink in my shoulder within an hour. Plus it was an exercise in frustration -- the last thing one needs from a laptop. I'm amazed no one has complained about this, so perhaps my trackpad is defective. I upgraded the driver and it didn't help.
Summary: 2013 UPDATE: The only thing worse than this computer is HP's tech support. I was unable to log on to my Ultrabook last week. Tech Support fixed this. I told the rep that IE 9 was still crashing when I tried to print. I spent the next 3 days on the phone with various HP Techs.