Reviews and Problems with HP Envy Ultrabook 6-series
Showing 1-4 of 4
2 March 2013
Summary: I can only speak for the few days that I have had the HP Envy Ultrabook but so far I love it. I like the Windows 7 and it was very easy to set up. I was working within 30 minutes of receipt. It is very quiet and sleek. I am by no means a technie so I can only speak from an amateur's perspective. It is very light weight and attractive. I do not use the track pad as I prefer a mouse but the few times that I did it was smooth and exact.
Summary: I needed to update my laptop from my present HP DV6700 which has been great, to one with a bigger hard disc and USB 3 ports. As I am left handed, most of the laptops were no good for me due to the touchpads being mounted to the left hand side of the laptop. This left me only with Compact or HP laptops. I opted for the HP models as I did not like the rough feel of the Compact touchpads.
Summary: I can't really relate about the standard of the customer service since i never really required their service :P but i got this laptop as a birthday present and i was over the moon! it has everything you'd look for, ranging from the long battery life, to the amazingly fast speed, i was honestly shocked... totally recommend...
Summary: I bought this laptop, direct from HP for my wife for Christmas two days later we found the microphone did not work,'no problem the on line support said we will pick it up tomorrow'which they did, and as of todate they have not returned it...... one month to fix a microphone problem, oh yes thats if you can get through to tech support, the customer service is appalling, they hang up do not return calls and there is no way they will fix your laptop....