Reviews and Problems with HP Envy M6 Ultrabook / Notebook
Showing 1-10 of 11
Not worth the headache
James Nichols, Amazon
19 June 2014
Summary: I got this laptop prior to starting law school. I use if for school, work, and of course facebook. All in all I spend a lot of time working on this computer, but never doing anything too intense (like gaming, movie downloads, etc). I have just finished my first year of law school and had this laptop for nearly a year and it has been nothing but a headache.
Summary: I m an Hp fan , always have been. This however is my 4th one and by far the worst one! I had to take it back to best buy 2 times for overheating,before i got this one, it went longer before overheating . I bought a cooling fan . Actually been thru 3 ! It overheats to the point of the fan not being able to keep it cool enough! I giess i should have quit with the first one i took back! But nooooooooo!!! I had to have this HP!
Summary: The laptop would have been great for the price. The only problem that I experienced was with the mouse trackpad. Within the first 30 days, the mouse would cut out and no longer work. No, there was not a button that I was pushing to disable it. The only way I found to resolve the issue was to do a hard reset by holding the power button down for 8-12 seconds when turned off. It happened 3 or 4 times so I returned it. HP said it was probably a hardware issue.
Summary: Bought my first HP Envy with Windows 7 in November 2012, which lasted a month before bogging down when I was typing an email. It kept getting hung up on the letters I was typing until finally locking up completely. After hard restarting, could not get past the initial load screen. Took it back to where I bought it and exchanged for the same model with Windows 8. Got it home and started it up, and was immediately greeted by a frozen pixel in the middle of the screen.
Summary: My hard drive crashed 2 weeks after the one-year warranty expired. When I called HP Technical Support, the man on the phone told me I would have to purchase a new hard drive. I asked to speak to customer service instead, and I believe he deliberately disconnected my call. After paying over $800 for the computer, I was out another $200.
Weak WLAN reception and lack of features make a deal-breaker for many.
24 January 2013
Summary: This computer has one VERY serious fault and a number of inconveniences. 1. The wireless reception is very weak. It is useful only in the strongest signal area. Even at Starbucks, I have to chose my table carefully, as it only works at some. It gets one bar and a lot of drops in a location where an older HP and a really old Lenovo had no trouble, and got several bars more. The 7 yr old Lenovo still gets 4 and 5 bars in the same spot.
Summary: I bought this machine back in July of 2012 for my wife to use for her work. Just recently the screen started coming apart from the hinge. The machine internals are good. It's fast and has nice graphics. However, it looks like HP cut corners on the quality of materials and workmanship, keyboard, screen bezel, and overall construction of the computer. If the outside were as good as the inside, this would be an excellent machine priced right.
Summary: Very disappointed in this laptop. The keyboard is made out of the cheapest material I have ever seen on laptop. You would think the most used area would be built the toughest on this product. he bottom and sides of this computer are also made out of cheap plastic. I can't believe they are trying to pass this off a $690 laptop.
Summary: I don't know if it's the windows 8, but this pc should run way better for what the specifications are. It's often slow or frozen, and sometimes the media player just freezes when opening. When given the chance I will search for support, something's defenitely wrong.