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HP ENVY DV7 series
8.1 out of 10

HP ENVY DV7 series

Desktop performance and entertainment that excites. Experience r Read more

Great Deal: $429.99

Reviews and Problems with HP ENVY DV7 series

Showing 1-10 of 20
Overall 4
4.0

Time to Make the Move to Apple?

A. A. Green, Amazon
19 January 2015
  • Summary: Okay, I've had this piece of junk for a couple of years, I guess. It has lots of power, memory, & disc space, which was important to me, but it is also pretty unreliable. It freezes up fairly frequently and I have to unplug it and remove the battery to kill it, and then reboot.
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Overall 4
4.0

hard drive crashed @ 16 months

Donna C, Amazon
17 June 2014
  • Summary: Loved the display and the audio. I even got used to Win 8. But the hard drive is gone after only 16 months. Maybe I just got a bad one but I am very disappointed right now. (No I didn't buy the extended warranty. Lesson learned.
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Overall 4
4.0

Trouble, trouble eveywhere

CJ Christian, Amazon
24 December 2013
  • Summary: I have been billed for 2 of these machines. I only received one....but the Amazon retailer billed me for 2? I've contacted those concerned and requested a refund on the non-existent HP ENVY. We'll reserve judgement until we receive correspondence from the retailer.
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Overall 4
4.0

Performs beautifully... in between crashes.

Jacob, Amazon
23 August 2013
  • Summary: I was in awe while reading the hardware specs of this machine. It had everything I wanted and more from the SSD and 1080 display to the back-lit keys. Delivery was fast (4 days from Texas to Illinois) and it came in factory-original packaging. On a performance basis, it performs incredibly fast.
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Overall 4
4.0

H PEE failure

John Calypso, Amazon
19 August 2013
  • Summary: I am typically an HP fan - still am really. But this computer arrived with an intermittent state of being locked up. Amazon was easy to deal with - they returned ALL money and paid for the return shipping. I can only regret the loss of time - I bought another HP laptop - it is working great.
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Overall 4
4.0

Not so great

sean, Amazon
17 August 2013
  • Summary: I am not enjoying Window 8 whatsoever. Also, the computer is loaded with junk and has to stay very close to the router to pick up a wireless signal. On a good note, the picture quality is excellent.
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Overall 4
4.0

ADVERTISED AS "NEW", BUT CLEARLY HAD BEEN USED

Roger, Amazon
12 August 2013
  • Summary: I am a believer in HP's DV7 line-up, but I am very, very disappointed in Eluktronics (fulfilled by Amazon) advertising methods. The DV7 I ordered was advertised as "new", but from the second I looked at the laptop box, I noted that something was a bit off. The sealing tape looked odd.
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Overall 4
4.0

Laptop not as described

Jim, Amazon
14 June 2013
  • Summary: The laptop came with a different (cheaper) wireless card than specified in the description which would not connect with my wireless network. The seller blamed the manufacturer. They offered to accept a return but would not say if there would be restocking fees (never responded to the email).
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Overall 4
4.0

Defective

kostopoulos and associates, Amazon
30 April 2013
  • Summary: Defective product. Returned for refund. Problem with operating system. Keep directing me back to keyboard setup screen every time computer started or after computer wake up . Not to mention unhappy with vendor. Paid for expedited service and product took 10 days to arrive.
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Overall 4
4.0

I'm having so many issues with the HP updating programs

Jennykbe, Amazon
12 April 2013
  • Summary: The computer asked me to update some programs to "improve" performance and its been frozen for the past 4 hours...so frustrating. Also, when I got it had some finger prints on the screen so I don't know if someone got it before me and it didn't work....
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