Good computer but extremely difficult to deal with HP.
Charles D Buell, Amazon
18 July 2014
Summary: This is a love-hate relationship. I strongly like the computer, especially the display. The thing I hate is dealing with HP and the warranty. The order was received on July 10, 2014; the warranty date start embedded in the computer was June 3, 2014. I wanted to updated the warranty to the date received. I tried to do it on-line but was continually asked for information not available to me.
HP ENVY 4 HAS BEEN NOTHING BUT PROBLEMS FROM THE START
Meo "Meo", Amazon
14 June 2014
Summary: I BOUGHT MY BRAND NEW HP Envy 4 a year and a half ago. I have had nothing but problems and issues with it since I bought it. Days after the initial purchase I had to return it to the store because it was over-heating and the "wooshing" from the loud fan was more than I could stand. At that time they put in a new operating system and said I was good-to-go but could not explain why this was happening or why they put in a new OS.
Summary: If I could give 0 stars I would. HORRIBLE battery life, I can literally watch it draining. HORRIBLE overheating problems, it can't sit on a flat surface for more than 5 minutes without shutting down. HORRIBLE hinges... the screen has literally snapped right off after one 1 year of use or so. I brought it to a repair shop and he said multiple people had come in with the same computer/problem and was WAY to expensive to fix.
Summary: I'm very disappointed with this HP Envy Touch laptop. After 3 months, I am constantly being frustrated by the key pad that seems to be way too sensitive, along with the terrible functionality of the touch screen and WIN 8. It never seems to fail that when you want to access the edge functionality with the mouse, it does not appear, however, when you don't want to access any of the edge functionality, it interferes with what you are trying to accomplish.
Summary: Most horrible piece of HP equipment i have every purchased. HP really outdid themselves with turning a computer into a faulty contraption of a computer. The lights on the keyboard will eventually malfunction, the camera will stop working, the hardware or software will either start getting really slow and try updating itself every 2 days.
Summary: While the first few months of my ENVy 4-1130us were pure bliss, the honeymoon quickly ended and the realization that I had committed myself to a horrible piece of hardware set in. The first hardware issue came with the poorly designed power cable. When plugged in, it sticks out a good 2 inches from the right side of the laptop, making using it in your lap an obnoxious process.
Summary: I have 2 HP computers. My ENVY 17 Notebook has two SSD drives and is a wonderful reliable workhorse. HP tech support is the best in the biz. HOWEVER, The ENVY 14 Ultrabook has a major problem. The touch pad is inconsistent, unresponsive, and absolutely impossible to use; according to HP tech support, the problem is unfixable. The only way I've been able to use the 14 is by installing an exterior Logitech mouse and keyboard, which defeats the purpose of a laptop.
Summary: I bought this for my daughter to use for school. I ASSUMED that there would be some program installed on it so she could create documents. Not true. I've been on the phone with HP and the only solution is to buy Office 2010 so I can get word and excel and download online for an additional $200, since there is no disc drive either. Would have purchased differently for sure. Now, I'm in it for $750 instead of $550.