Summary: OS and functions are fast, smooth and easy to use. The quality of the material is very poor. BE AWARE there is a huge design flaw. The two hinges the screen are on WILL break. A small C-clamp now holds it on and it cannot be closed. Also many of the keys have broken off.
Disapointed. I was about returned but my friend told ...
29 July 2015
Summary: Disapointed. I was about returned but my friend told me to fix fr HP . when i got this laptop windows was crupted and even didnt go to start menu . then i called HP and they want my laptpp send them so they can fix. Took almost 15 days to fix this lapto and they changed motherboard....
Summary: I let a repairman pick out a refurbished large computer. It crowded the allotted space and the mouse had to go elsewhere. It had a large number pad which I use very in-frequently. It crowded the other keys, so they were close together and totally threw me off for finding the correct keys.
Hewlett Packard has Poor Customer Service. Enough Said.
Bill "Bill", Amazon
22 April 2015
Summary: Purchased a HP Envy laptop. It would NOT recognize my Seagate external Hard Drive. After hours on the phone it finally recognized the Hard Drive. Next Windows update issue appeared again. Every 3 months or so the issue reappears.
A call was dropped the first time. First person ...
Dr. G, Amazon
9 April 2015
Summary: A call was dropped the first time. First person I talked with had me remove my battery and reset system. It did not work, called back the next day and my warranty was removed due to me trying to fix a problem - side-by-side configuration. So, now I have a month old computer without a warranty.
was quite happy when I received but when opened I saw i7 ...
9 April 2015
Summary: just now received the laptop .was quite happy when I received but when opened I saw i7 MQ processors..was little disappointed...I wanted to have HQ procesoors....the idea of using this laptop is in Lab ......
Summary: I have to credit HP: they tried to make this a rockin' laptop. HOWEVER: if you look at the pictures, you can see all this laptop real estate and a little bitty keyboard/numeric pad stuck in the middle. This caused me to mis-hit keys and I was constantly going back to correct typos.
Breaks easily...has a very limited life. The more it's used, the shorter its lifespan. My search begins for my next laptop...
1 October 2014
Summary: This is my third laptop. The first one was a Toshiba, the second one a Compaq and this third one an HP. Both my previous 2 laptops just died (where I could not retrieve anything). I keep waiting for this HP to do the same thing.
HP's lack of customer loyalty lost it another customer.
R. Figgins, Amazon
2 August 2014
Summary: In a rare moment, I paid full price for this laptop. Normally, I only buy things that are on sale, but the specs were too good to pass up - so I dropped over 1600 at a retail location, BUT please DON'T BUY HP TOP-END PRODUCTS! Trust me - read below for the details.