Summary: I am not happy with this product, at first, it was almost impossible to use when I was on the internet, it would go from one web site to another other without any action on my part, so I did a recovery and it works much better but as well as it should, there are pop-ups even when I am not on line, some pop-up are animated, some are loud audio and still others requesting downloads and for their product to be install.
Summary: The laptop sounds like it has great specs. This was actually a replacement, and ended up being a nightmare for me. After months and months of trying to get my original laptop fixed no luck. I ended up eventually finding the right person with the wrong product. Michael which was my Case Manager was amazingly hopeful and tried his best to meet my needs. did an amazing job, took his time to meet every spec and features i wanted.
Excerpt: So far, don't have a clue what Windows 8 is about. Old computer crashed and waiting for son-in-law to get me going. Just ordered two books from the Brooklyn Library, something about Windows 8 for dummies and another Windows 8 for Seniors! LOL everyone says it's a piece of cake, so far it's been sour lemons. The plugs don't match, the printer is going crazy, I'm on somebody's Internet, not Wowway.
Summary: I really wanted to leave a great review for this notebook because it has exceptional features. Unfortunately though, I can't. This was a replacement for an M6-1205dx that ran exceptionally well except the wifi could not be fixed. From the moment I first turned this on, 2 months and 5 days ago, the keyboard has been horrible. It almost never types duplicate letters (two of the same letters) and is very sticky on other keys too.
Summary: This computer was to replace my previous laptop which I very much enjoyed (HP HDX 18). As I have always felt HP products have been of great quality, I never imagined that this computer would be in my opinion the worst product I have ever seen HP produce. The computer does have nice features usb 3.0 blue ray player TB hdd fast processor all of these things are to be expected from this price range.
Excerpt: I recently purchased this model. It froze the next day. I had to call HP, the technician assisted me, but It is still very slow. It seems as if the steps the technician had me follow was only a temporary fix. I would like a new replacement ( this one is less than a week old) There is a possibility my particular unit is a lemon. I purchased this item because I have had success with HP products, I have previously owned.
Summary: The computers great. The windows 8.1 is AWFUL. Stick with 7 or wait for a different version. It's as if Microsoft has hijacked my computer and good luck getting an American call center. HP gas been great , but still regretting my purchase.