Summary: Was looking for a fast, powerful desktop replacement with a HD display. The touchscreen glass over the display gives the display a milky look making it look like a less-than 1080p HD display. Additionally, this machine is listed as having a 2TB Hard Drive, which it does not. Instead it has 2 single TB hard drives and not a single 2 TB hard drive as advertised by Costco.
Summary: Received this laptop and spent 1.5 hour on the phone to TRY to get wireless working. Open the body and resat the wireless card, reimaged the software and still no luck. Waiting for the tech to call back with options.
Summary: I bought one of these. Due to poor manufacturing the fingerprint biometric device did not work. I called tech support not once but 3 times. Tech support was hopeless. They didn't even know how to establish remote control of my computer so they could check out what was wrong. If you think you may need tech support this is not your company. If you want a computer that is well manufactured this is not your computer. I have a house full of HP products.
Summary: I must say, for all the HP notebooks I have owned, was most disappointed with this one. I will be returning it. My biggest beef is with the display. The colors are completely washed out. Touch screen works ok though. My other beef is it is quite large and heavy. The screen seems to be very bulky.
Summary: I am 44 years old, it's only me using my laptop, and I've owned many laptops since college. I've NEVER had so many problems. I've experienced two of the well known issues with the ENVY laptops: 1) hinge breaking without having dropped or otherwise mishandled the laptop, and 2) the keyboard is not able to keep up with my typing (and I am not a speed typist). Also, the laptop did not come equipped to use WiDi. Why would a brand new $900+ laptop not have this??? Ugh.
Summary: I loved the laptop! It was working great until the fifth day I got it. I accidentally pressed the wi-fi button and then everything went down DOWN hill! I couldn't turn it back on no matter what I tried. I brought it to my school's tech services and they deemed it was a hard drive problem. For some reason when I clicked the wi-fi button it erased everything wireless from the laptop. I had to return the laptop but the sellers are just not good!