Summary: I bought this laptop Jan. 7, 2012 as a gift for my wife, a Network Engineer. She initially was excited but that ended 15 minutes out of the box. The touchpad has never worked properly though she has been able to get by mostly by using an external mouse. It currently blue screens whenever we try use anything but the most basic applications.
Summary: First, the good stuff: 1) Good sound system 2) HDMI output 3) Bright screen 4) Fast startup (SSD drive) Then, the absolutely awful: 1) Bluescreens constantly. Seems to happen whenever I want to do something hardware-related, like video conferencing, installing HP drivers, unplugging USB devices, etc. I have given up completely on updating any hardware drivers. 2) Awful touch pad.
Summary: I bought this computer from Shockwave Electronics expecting a great performance considered that it equipped with the i7-3632QM processor, 8GB RAM and 1 TB hard drive. Pretty much close to the installation, the laptop start to be frozen wouldn't turn on, and the mouse is stacked freezing the computer. I had to wait 10-20 minutes, before it comes back. Also, the camera quality and resolution is very poor. I returned this laptop back to the seller.
Summary: I've had good experience with hp in the past therefore decided to buy this notebook, mostly interested on the amount of memory it has. Two months after I bought it the computer froze, wouldn't turn on, well I am not a computer expert, thus I am sorry for the vocabulary here, took to geek squad, thank God I bought the pc on best buy, they fixed, and basically the computer burned out, after that I couldn't charge the computer, a problem with mother board and battery...
Summary: After intially setting up the laptop and providing all the necessary information I had no luck in accessing the Internet. The Windows 8 system simply would not allow access to the internet if you had an email account other than AOL or MSN and you could not respond to an email they send you at one of those ISP's. I have COX Internet and spent in excess of 6 hours, including the assistance of HP Technical Support, and was never able to get the problem resolved.
Summary: all the reviews on this computer when I bought it complained about the touch pad. I thought, whatever that is a minor issue. NO it is not. I have never been so frustrated in my life. it is unbelievable how bad it is. do not buy this hp or any other hp, Samsung are just as nicely put together. Plus the speakers are faint at best. Cannot wait to get a new laptop.
Summary: I cannot believe how often this thing freezes up!I could not get computer to come out of hibernation. I spent and hour and a half on the phone with HP. to me that you're paying for the looks and "style" of this laptop, and definitely not the performance.
Summary: My mom purchased 2 of these computer back in November. One was a Christmas gift for me and the other was for her. She said over $1000 per computer. When she opened hers an plugged into the power, he computer would not turn on. She was able to return hers for a refund. I got mine on Christmas day. From day one, it was VERY slow. When being on the internet I CONSTANTLY got the message "not responding". The computer would turn off at random.
All previous HP reviews are from PAID SPAMMERS; stay away from HP
2 January 2012
Summary: This laptop is the worst machine due to three major problems: 1) randomly shuts down on the user regardless of day and time 2) get hot enough to fry eggs, bacon, and toast on 3) the laptop's screen is very spotty, meaning I get random blue and black spots on the screen also their customer support is worthless so don't ever buy HP!