Summary: I bought this laptop Jan. 7, 2012 as a gift for my wife, a Network Engineer. She initially was excited but that ended 15 minutes out of the box. The touchpad has never worked properly though she has been able to get by mostly by using an external mouse. It currently blue screens whenever we try use anything but the most basic applications.
Summary: First, the good stuff: 1) Good sound system 2) HDMI output 3) Bright screen 4) Fast startup (SSD drive) Then, the absolutely awful: 1) Bluescreens constantly. Seems to happen whenever I want to do something hardware-related, like video conferencing, installing HP drivers, unplugging USB devices, etc. I have given up completely on updating any hardware drivers. 2) Awful touch pad.
Summary: Beware the claims of Gorilla Glass protecting the display of this Ultrabook. I bought this laptop in August 2012, hoping to use its powerful features on the road for many years. The frequency of my travel changed since that time to the point that I rarely use the computer. Yesterday, I took it out of its protective sleeve and the padded briefcase where I had it stored to discover the top third of the display was washed out.
Summary: Just took this beautiful machine out of the box and started the set-up. I came as far as the Windows 7 setup logo on the screen. When I went to hit the "next" box, nothing. No response. After spending over an hour with the HP Support person trying unsuccessfully to do the setup with multiple start attempts, etc., she came to the conclusion the Recovery Partition was corrupted. Since it was brand new, she indicated this wasn't a good sign for the future.
Cracked Screen - HP won't take responsibilty or acknowledge
Attila J. Hertelendy, Amazon
8 September 2013
Summary: I have been an HP customer for over 15 years. I bought the HP ENVY 14 Spectre on November 8, 2012 after spending weeks doing my homework. I also bought an HP Phoenix Desktop. I have had problems with HP products in the past and the customer service is appalling to say the least. Why I keep buying from HP? I guess I like the products when they work. I hoped I would not have issues with my ultrabook.
Summary: I bought this computer from Shockwave Electronics expecting a great performance considered that it equipped with the i7-3632QM processor, 8GB RAM and 1 TB hard drive. Pretty much close to the installation, the laptop start to be frozen wouldn't turn on, and the mouse is stacked freezing the computer. I had to wait 10-20 minutes, before it comes back. Also, the camera quality and resolution is very poor. I returned this laptop back to the seller.
Summary: I've had good experience with hp in the past therefore decided to buy this notebook, mostly interested on the amount of memory it has. Two months after I bought it the computer froze, wouldn't turn on, well I am not a computer expert, thus I am sorry for the vocabulary here, took to geek squad, thank God I bought the pc on best buy, they fixed, and basically the computer burned out, after that I couldn't charge the computer, a problem with mother board and battery...
Summary: I just bought a new HP Envy Spectre 14" laptop and it's having the exact same problem with the "waves" on the left side of the screen that other commenters have mentioned. Obviously HP has not resolved this problem yet. I am going to call them and ask for a replacement on Monday. If that doesn't work we all ought to get together a class action lawsuit because this product is defective.