Pros: The first DOA, some keys were not working. Decide to give it another chance, but the second came with the screen with vertical lines all over the screen Save your money and find a different laptop, the people that refurbished these ones are not doing right
Cons: Display became scrambled 3 weeks into owning laptop. When I first received the unit, I ran a full battery of tests on the hardware and everything came back fine. Now the HDD is coming up with smart error, hdd failing. . Sending laptop back within 30 days of purchase.
Summary: I still want a functioning laptop, so I am willing to go through the steps to get it resolved. I will change my review once everything has been rectified.
Pros: -I7 processor -full-size keyboard including number pad -large 15.6 screen -Windows 7 Pro 64-bit, with option to burn recovery discs -genuine HP power supply -genuine HP battery
Cons: -dented front left corner, could not remove the spacer from express 54 slot -one of the three hard drive screws was loose because it is stripped - max 1380x768 screen resolution (the 8560p model I use at work is 1600x1200 resolution) -hard drive crashed first day
Summary: If the manufacture will replace this junk then I will gladly right a very happy/positive review.
Pros: The laptop arrived in good shape. No scratches and appears new.
Cons: Windows 7 just totally failed. After installing QuickBooks and McAfee it has only been used for 2 days. All of a sudden after boot, 'ctr-alt-del' to login did nothing. Rebooted and went into BIOS and keyboard worked. Boot-up again and let it sit for 30min then finally it started "thinking" I was ...
Summary: I would not even give this half of a star! Every time I call the number I can never reach anyone. It goes straight to voicemail!! The computer looks old and used and beat up. The port has a short so whenever you move the computer it shuts of it also does not recognize the battery.