Summary: I don't know how to complain about this because this is first time to use laptop and window 7, I really disappointed. I try to send email or save or accepted on internet but I can't do that, it never happened to me when I used window XP
Looks nice when new, not durable or reliable in the long run
Jeffrey W. Behm "Jeff B.", Amazon
3 April 2014
Summary: I've had this laptop for work, for about a year now. While HP went to great lengths to make this unit look swanky & modern, it isn't reliable or durable. The keys stick. It locks up regularly, and does nothing very well. Perhaps if I did not also have a MacBook Air to compare it to, I might like it more, but I do so I don't. I would not recommend this laptop. It screams "cheap" in it's functions.
Summary: I bought this laptop used with the intent on upgrading it. Upgraded memory to the max 16GB, installed a SSD as a boot drive, replaced the DVD drive with a hard drive caddy for mass storage. Replaced the dual core Core i5 3320m with a Core i7 3720qm quad core. The only thing I haven't done yet is upgrade the LCD panel to a higher resolution 1600X900 panel. I Installed Ubuntu 13.10 as the OS. It's amazing how fast this thing is! Laptop also supports USB 3.0.