Summary: You can find the image for the Win7Pro64 installation media online and reinstall it using the tag attached to the machine if necessary. Also, you have the ability to create recovery disks from the existing installation on the hard drive. Remember to do that before you add too much software (or any viruses) to the machine.
Pros: Clean machine for a refurbished unit.
Cons: No Bluetooth, but easy to find and add the option for about $15.
Summary: This is a refurbished laptop, so you never know what you will get. I received a good elitebook 8460.
Pros: The Laptop came much faster than was expected (2-Day USPS Priority Shipping). The laptop came with everything I wanted. Seems to be in very good condition. I have not found anything wrong with it.
Cons: The HP Arrow keys are annoying, and the track pad sometimes doesn't register my moving. Otherwise, I can easily get over the keyboard. These were all expected issues.
Summary: I have used many HP EliteBook's over the years and this is by far the best in the line. The 6930's were a joke and the 8440's made huge improvements but the 8460 definitely is the winner. Excellent battery life, solid processing performance and versatility make this a great machine to have. The island keyboard is by all means they way to go. Old EliteBook's could easily have keys ripped off by simply wiping the dust off.