Summary: I called about the glitch to get it on record. The rep was most accommodating and explained the possible cause and asked that I submit an email to follow up. Very helpful. I get the feeling that they will step up to the plate should the problem be more than a one time glitch.
Pros: Prompt service. Nice looking product. Very clean. Nice Win 7 system. As advertised.
Cons: Only a small screen glitch....one time as of now.
Summary: I would recommend it indeed. I bought it to only run DAW (digital audio workstation) software. Prices are so inexpensive these days, I can afford to have dedicated laptops for turnkey projects! :)
Pros: It has eSATA, USB3, FW, i5 cpu, Win7x64 OS...what's not to like! Mine is really in excellent condition.
Cons: Not a con per se, but wish list: I wish it had 8gb ram, a SSD, and a mini-HDMI instead of a DisplayPort. I can live with the VGA port and the DisplayPort. I probably will only use the VGA since all my monitors are VGA/HDMI.
Mostly good, but what is it about hard drive sizes that refurbishers or NewEgg don't get?
Richard K., Newegg
3 weeks ago
Summary: I gather from the auto-suggest in the default IE search engine, the previous owner (or someone at the refurb factory) liked a certain kind of web site not suitable for children. Anyone who buys a refurbished laptop may want to consider deleting histories like that before letting children use the...
Pros: The laptop is clean. It was ready to go--even fully charged--when I turned it on. It connected to my wifi easily. I burned a repair disk the same day. Nice bright display with no dead pixels as far as I can tell. Sound is good. Connecting an external USB drive is good. The laptop runs quietly. It...
Cons: The laptop didn't come with a Windows 7 Pro installation disk. I had to create a repair disk, create an image of the drive, and use a system analyzer to find out the Product Key. And the hard disk size is only 250 GB. This is the second time I have ordered a refurbished laptop through NewEgg that...
Summary: The total experience so far is wonderful. It arrived on time. The laptop looks clean and sleek. I am very satisfied with the physical condition including the body design of the product line of the Elitebook. All the USB ports, DVD are working. The battery is chargeable.