Summary: Contacted company who this was sold through, and they are sending out a new battery. Will update once it arrives and I can make sure it works.
Pros: These laptops are great work horses. Very fast and can take a beating.
Cons: Laptop arrived with a dead battery. Not sure how a refurbished laptop gets sent out with a dead battery. Since these are refurbs they should be looked at on an individual basis. QA / QC must be fairly lackluster.
Summary: I would probably not go through this again or recommend it.
Pros: Small, yet very good capacity, refurbished by HP, 18 month warranty and no real need for an extended warranty.
Cons: Even though HP refurbishes these, this did not include the power adapter cable and power cable as promised in the advertisement. HP had to be contacted to correct this. It took over 2 weeks and the cables were sent to us rather than the shipping address of record and we had to forward-ship them. ...
Summary: So the machine spontaneously reboots at random times. This is funny the first time but is eventually (like second or third time) things got old pretty quickly. I thought that it might be memory-related so I swapped out memories. No cigars. Sent back to Newegg.
Cons: poor quality poor condition scratches & scuff marks all over machine is broken
Nice laptop for the price and great customer service so far
Donna Iantosca, Amazon
2 weeks ago
Summary: Had a problem with the comp fizzing out and in a few times..otherwise perfect comp..called & e-mailed dealer..excellent customer service keeping in touch on status of a replacement or fixing the problem on the existing one.. Beautiful condition..not a scratch! Great deal .
Summary: Generally , a pretty good business laptop, reliable, extremely well and solid construction. Worth the actually price. Compared with the price of a brand new one and the excellent quality of the refurbished product you cannot comment on the price. Overall a 4/5 because of the screen issue.
Pros: Very well build, solid, excellent keyboard, fast processor. excellent battery life, very reliable.
Cons: weak video processor, video quality poor, image quality problems video processor related after trying to update or recalibrate the screen color, poor quality webcam ( even is markedlike 720p ). I returned mine for a replacement related to the above issue.
Summary: Computer received on time, meets expectation to the website description. Business Laptop. Anyone looking for i5 HP 8Gb RAM with decent speed, 1TB HDD, Camera, DVD RW Drive, and all bells and whistles. Even includes biometric (finger print) login.Win 7 pro 64 bit with 5.9 WE Index.