Pros: Nice laptop, in decent condition. No major signs of wear & tear except the battery was totally dead.
Cons: Battery was dead & would not recharge at all. One would think that if a laptop is called refurbished, that at least the battery would have been checked. Apparently not. I called Newegg customer service & was told that they would credit me for a replacement battery price of up to $25. I sent the order/invoice to them 3 weeks ago & still have not received credit.
Summary: The computer works great. Took out of the box and it meets expectations. But the charger cord was garbage. Had to go buy a new cord. Just make sure accessorites work before grabbing one out of the bin of chargers.
Summary: I gave this rating because the laptop did not meet my expectations. I understand that it was a refurbished product but did not expect to receive a dented laptop that looks to be very used. I would not recommend this to anyone.
Excerpt: On the positive side, the same refurbished model from other suppliers is more expensive. The performance of the unit has been fine and delivery was prompt. Overall it has been a good experience. On the negative side the inside of the cd drive was quite dirty and the case shows more than normal wear. There was zero documentation included so that we had to go on-line to find some of the keyboard controls just to get it started.
Summary: my opinion f.w.i.w., first, you need to understand that i'm reviewing the machine...not the software. i see countless reviews that put down the machine because of o.s. problems... i run this machine with linux mint 13 (i'll throw up a screenshot), so i don't know what kind of experience you win users will go through. i bought my machine elsewhere (less money), but i can still give you a rundown about how i feel about it.