Summary: After a 3 week wait-Worked fine for 4 days -though no webcam as advertised-then just turned off over and over. Took 3 days to get someone at warranty and now it's sent off at my expense to be fixed. Lord knows how long that will take. Also the screen was super dim. We'll see.
Excerpt: On the positive side, the same refurbished model from other suppliers is more expensive. The performance of the unit has been fine and delivery was prompt. Overall it has been a good experience. On the negative side the inside of the cd drive was quite dirty and the case shows more than normal wear. There was zero documentation included so that we had to go on-line to find some of the keyboard controls just to get it started.
Summary: Suggest charging the battery and running the laptop after charging to make sure your battery is good. Some shipped with weak or bad batteries. Mine was in good shape. Newegg will replace the battery if you contact them soon after buying it.
Pros: extremely well built to withstand business use, with a metal chassis, but the price for this is that it is heavier than most consumer laptops.
Cons: Didn't have webcam feature that I thought was standard on this elitebook model. It turns out I was wrong -- it was an option, and these refurbs don't have it. Everything else works great though.
Summary: I bought this computer because I needed a new one for school. With the classes on word processing needing me to have Microsoft word 2010 it was perfect. I love the fact that this computer has a light on the top that enhances the keyboard for when you are typing in a not so well light place. I am not too thrilled with the touch screen volume control. It is just too touchy and seems to take off even when lightly touched.
An Audible High Pitched Noise Emanates from the Notebook PC
Daniel N., Newegg
13 October 2013
Pros: Compact and powerful, small with professional HP quality
Cons: RAM prices for this is more expensive than what is is currently on the market for the same amount. This notebook uses DDR2 and you are limited to 8 GB. The biggest complaint of this notebook is the issue of "An Audible High Pitched Noise Emanates from the Notebook PC." Search internets for "c00854665" and "HP" and "6930p"