Summary: Very poor shipping. Had to contact Amazon to resolve totally unnessary mailing problem. Unit was corrupted with nonresolvable issues. Finally turned unit into recycle as it was not worth the time and effort to even attempt any type ot repair/replace/return.
Summary: I purchase an HP NC6000 laptop from Techno Intellingece, not only was the delivery exceptional, but the customer service via phone and e-mail was just as good. I had problems with my HP NC6000, and they told me to send it back and they would immediately replace it.