Summary: I was disappointed that the machine had two keys on the keyboard (y and h) keys that were inoperable. They were nearly detached from the keyboard and it would seem that someone should have noticed that this was a problem prior to placing this computer for resale. After contacting Overstock, they were very responsive and concerned about my problem.
Summary: I bought this laptop for my In-laws to get them into the laptop world. Their end use will be word processing and web surfing. This computer is more then capable of accomplishing this goal. The laptop was functionally new, the harddrive was wiped, there were very few programs loaded (this is a good thing in my opinion), and everything worked as advertised. The problem was the computer was not my definition of refurbished.