Summary: I bought this for my 83 year old Grandmother two months ago. It was a struggle for her at first to get used to Windows 8. She is enjoying it now, but uses mostly the desktop option. I'm still trying to get her to use the apps. Overall she likes the laptop and keyboard layout. The touchpad is very sensitive and has two finger functions which she is still trying to learn.
I probably bought the only Windows 8 laptop in existence that IS NOT touch screen
Mike C., Amazon
6 September 2013
Summary: NOT TOUCH SCREEN! The description clearly points that out, albeit, I didn't listen. Now, i"m stuck with a tablet operating system on a computer that isn't touch screen. Took me some time to figure out all the wonderful new security features (sarcastically clapping and thanking Microsoft at this point) like SecureBoot and all of the other non-sense on it that was preventing me form running, get this, MICROSOFT programs! Oops!
Summary: Several years ago we decided to become a laptop only family and so everyone got their own laptop. The makers varied from HP to Toshiba to Dell to Gateway and a couple of others along the way since 2005. Of all the laptops my husband's Gateway was the only one that didn't have to be replaced because the hard drive blew or the fan stopped and froze the mother board or one of the many other reasons.
Summary: It worked well for a few days, but then began shutting down at random times. I made sure all the power settings said never to shut down automatically. Gateway support suggested resetting the BIOS, which I did, but that didn't solve it. I had to send it back to them (and I paid the shipping, even though it failed after only a week!) They sent it back a week later, and the problem just occurred again yesterday (two weeks after we got it back.) I'm calling this a lemon.
Summary: I hate Windows 8. The computer is set very fine, when it comes to the cursor landing on an icon. The program begins before you have a chance to hit the left button. This causes the wrong program to work, since you "brushed" over it. I have solved this problem by adding a wireless mouse. I know the computer is designed with a finger pad, but the mouse gives me much better control, and the programs only begin when I hit the button.