Nice hardware, but hope you don't need warranty service!
3 weeks ago
Summary: I would give the product itself a higher rating, but warranty service is horrible. It took 4 people for someone to tell me how to find the service tag number, which is not a physical tag on my computer but within the software. I spent hours (literally) on the phone because the wireless adapter on a 2 month old system stopped working.
Summary: When it works then it's a nice laptop. But too often core devices stop working, like functions of the touchpad sometimes when it wakes from sleep (the mouse pointer will disappear) and every now and again the wireless network will stop working until the adapter is reset. On a laptop where the only connectivity is wifi that's not all that good.
Summary: It is good if you are on public transit a lot, and would like to do some work and play some games, but not fast enough for the latest Photoshop. I also thought I would use the tablet feature more, but since my smartphone is almost always in my hand I ended up using my smartphone instead.
Summary: I purchased this laptop because I wanted a tablet/laptop combination. While I like the computer, my only complaint is that I HATE Windows 8.0. The super-sensitivity of the touch screen is also hard to get used to because when you are working on the windows screen versus the desktop screen, what you are working on in the past shows up so you have to constantly get back to what you are working on.
Summary: Dell's design for a convertible ultrabook is OK. The laptop is pretty generic -- reasonably fast, good enough battery life, smallish screen -- more or less portable, but heavier than it needs to be. This is due to its innovative hinge design that allows the screen to swivel 180 degrees and collapse onto the keyboard. In practice it works just fine and lets it be held as a tablet, but it's just too heavy to really be used in that state.