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Dell-xps12.33761736
8.5 out of 10

Dell XPS12

Break the boundaries of work and play. The XPS 12 Ultrabook™ tra Read more

Great Deal: $999.99

Reviews and Problems with Dell XPS12

Showing 1-10 of 56
Overall 6
6.0

Nice hardware, but hope you don't need warranty service!

EJV, Amazon
3 weeks ago
  • Summary: I would give the product itself a higher rating, but warranty service is horrible. It took 4 people for someone to tell me how to find the service tag number, which is not a physical tag on my computer but within the software. I spent hours (literally) on the phone because the wireless adapter on a 2 month old system stopped working.
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Overall 6
6.0

The computer is good, but there are some bugs

Michel, Amazon
2 November 2014
  • Summary: The computer is good, but there are some bugs, such as the screen runs out and you can't turn it on again, the wifi is limited
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Overall 6
6.0
Value for money 8
8.0
Features 10
10
Performance 8
8.0
Customer support 8
8.0
Operating system 4
4.0

Nice laptop let down by drivers

rich71, Dell
12 October 2014
  • Summary: When it works then it's a nice laptop. But too often core devices stop working, like functions of the touchpad sometimes when it wakes from sleep (the mouse pointer will disappear) and every now and again the wireless network will stop working until the adapter is reset. On a laptop where the only connectivity is wifi that's not all that good.
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  • See Product at Dell ($999.99)
Overall 6
6.0

Nice laptop, failure-prone ssd drives

holybonz, CNET
10 October 2014
  • Summary: If you buy one, be prepared to replace the lite-on 128GB ssd.  We had a lot of grief with these units.  Dell finally agreed to replace them after much haggling.
  • Pros: Portability, capabilities
  • Cons: Ordered 7 of these and 5 failed in the first 45 days of ownership
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Overall 6
6.0

Three Stars

Dawert, Amazon
25 August 2014
Overall 6
6.0

It is good if you are on public transit a lot

suki, Amazon
11 July 2014
  • Summary: It is good if you are on public transit a lot, and would like to do some work and play some games, but not fast enough for the latest Photoshop. I also thought I would use the tablet feature more, but since my smartphone is almost always in my hand I ended up using my smartphone instead.
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Overall 6
6.0

touch screen is not good,sometimes is not work

CAI SONG, Amazon
10 May 2014
  • Summary: touch screen is not good,sometimes do not work. the product quality is very poor. why does the touch screen do not work in 2 days? and now the ultrabook runs very slow. bad product.
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Overall 6
6.0

Like It, but....

Karen P., Amazon
20 April 2014
  • Summary: I purchased this laptop because I wanted a tablet/laptop combination. While I like the computer, my only complaint is that I HATE Windows 8.0. The super-sensitivity of the touch screen is also hard to get used to because when you are working on the windows screen versus the desktop screen, what you are working on in the past shows up so you have to constantly get back to what you are working on.
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Overall 6
6.0
Value for money 4
4.0
Features 8
8.0
Performance 8
8.0
Customer support 8
8.0
Operating system 6
6.0

xps 12

AnotherDisappointedCust, Dell
31 March 2014
Overall 6
6.0

Fast, small screen, heavy, good build quality

alltheusernamesaretaken, Amazon
20 March 2014
  • Summary: Dell's design for a convertible ultrabook is OK. The laptop is pretty generic -- reasonably fast, good enough battery life, smallish screen -- more or less portable, but heavier than it needs to be. This is due to its innovative hinge design that allows the screen to swivel 180 degrees and collapse onto the keyboard. In practice it works just fine and lets it be held as a tablet, but it's just too heavy to really be used in that state.
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