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Dell-xps-15.32819531
6.8 out of 10

Dell XPS 15

Dell XPS 15 The Dell XPS 15 is a laptop that was announced i Read more

Great Deal: $999.99

Reviews and Problems with Dell XPS 15

Showing 1-10 of 69
Overall 4
4.0

Horrbile Service

Douglas D, Amazon
11 January 2015
  • Summary: I purchased 2 of these units because of specifications along with 3-Year Next Business Day + Complete Care. Performance was good and met expectations. On November 15 tea was spilled on one and it wouldn't boot. I got to test their customer service. Horrible: The incident was finally closed Jan 5 - 7 weeks later. AT 6 weeks I was told that I should be more concerned about their processes than results.
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Overall 4
4.0

Horrible Service

Douglas D, Amazon
11 January 2015
  • Summary: I purchased 2 of these units because of specifications along with 3-Year Next Business Day + Complete Care. Performance was good and met expectations. On November 15 tea was spilled on one and it wouldn't boot. Customer service was HORRILE for me: It took 7 weeks (Jan 5) to get me going again.. AT 6 weeks I was told that I should be more concerned about their processes than results. A new replacement XPS 15 was delivered Dec 22- it was busted upon delivery (keyboard)!
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Overall 4
4.0

Horrbile Service

Dagger55555, CNET
11 January 2015
  • Summary: I purchased 2 of these units because of specifications along with 3-Year Next Business Day + Complete Care. Performance was good and met expectations. On November 15 tea was spilled on one and it wouldn't boot. I got to test their customer service. Horrible: The incident was finally closed Jan 5 - 7 weeks later. AT 6 weeks I was told that I should be more concerned about their processes than results.
  • Pros: performance good for footprint
  • Cons: Service and Quality
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Overall 4
4.0

Horrible Service

Douglas D, Amazon
11 January 2015
  • Summary: I purchased 2 of these units because of specifications along with 3-Year Next Business Day + Complete Care. Performance was good and met expectations. On November 15 tea was spilled on one and it wouldn't boot. I got to test their customer service. Horrible: The incident was finally closed Jan 5 - 7 weeks later. AT 6 weeks I was told that I should be more concerned about their processes than results.
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Overall 4
4.0

Horrible Service. Performance Good

doug.dagworthy, CNET
10 January 2015
  • Pros: Sleek and Good performance for footprint
  • Cons: Quality and Customer Service
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Overall 3
3.0

Disapointed

Pm88#, CNET
29 November 2014
Overall 4
4.0

Nice computer, but it was defective

Mal Sawm Dawnga, Amazon
28 November 2014
Overall 4
4.0

Great laptop with horrible screen quality -> DO NOT BUY

spicygyoza, Amazon
27 November 2014
  • Summary: Agree with another poster - easily the worst Dell PC I have owned. I bought this PC to replace my old XPS 1640, as it was faster and had better components. However, shortly after receiving this laptop, the screen developed small gray patches and bright white spots on the LCD itself. They're not dead pixels, as they show up as very noticeable gray splotches all over the screen.
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Overall 4
4.0
Value for money 4
4.0
Features 8
8.0
Performance 4
4.0
Customer support 4
4.0
Operating system 6
6.0

Dell XPS-15 not ready for prime time.

NeilFro, Dell
21 October 2014
Overall 4
4.0

Junk, first time I've been so disappointed with a Dell product

Sam I Am, Amazon
24 August 2014
  • Summary: I was really disappointed with the quality of this laptop. It runs so hot that even a USB cooling fan was almost no help at all. I'm so afraid this thing is going to burn the house down that I won't leave it turned on or plugged into the wall when I'm not home. Worthless POS.
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