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Dell XPS 15
6.3 out of 10

Dell XPS 15

Dell XPS 15 The Dell XPS 15 is a laptop that was announced Read more

Great Deal: $1,149.99

Reviews and Problems with Dell XPS 15

Showing 1-10 of 32
Overall 4
4.0

Didn't work properly

Karen, Amazon
5 May 2015
Overall 4
4.0

Horrible Service

Douglas D, Amazon
11 January 2015
  • Summary: I purchased 2 of these units because of specifications along with 3-Year Next Business Day + Complete Care. Performance was good and met expectations. On November 15 tea was spilled on one and it wouldn't boot. Customer service was HORRILE for me: It took 7 weeks (Jan 5) to get me going again..
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Overall 4
4.0

Horrible Support

Anonymous, Newegg
11 January 2015
  • Summary: Don't buy this product (or any product) from Dell if you care about service and quality. I purchased 2 XPS laptops with 3-Year Next Business Day + Complete Care for this product. It took 7 weeks to get a keyboard fixed!
  • Pros: sleep and relatively powerful for footprint.
  • Cons: if you have issues you may be without a laptop for a very long time.
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Overall 4
4.0

Horrible Service

Douglas D, Amazon
11 January 2015
  • Summary: I purchased 2 of these units because of specifications along with 3-Year Next Business Day + Complete Care. Performance was good and met expectations. On November 15 tea was spilled on one and it wouldn't boot. I got to test their customer service.
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Overall 4
4.0

Horrbile Service

Douglas D, Amazon
11 January 2015
  • Summary: I purchased 2 of these units because of specifications along with 3-Year Next Business Day + Complete Care. Performance was good and met expectations. On November 15 tea was spilled on one and it wouldn't boot. I got to test their customer service.
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Overall 4
4.0

refurb laptop

Kevin M., Newegg
21 December 2014
  • Pros: Backlit keyboard , anodized aluminum body , excellent high definition screen .
  • Cons: Laptop represented as I5 core gaming pc . It was an I 5 cup . However , Newberg neglected to mention anywhere it was a 3rd generation I5 . It was built no later than May - June 2012 . Beware buying refurbished material where time makes the equipment obsolete so quickly . Definitely ask questions ...
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Overall 4
4.0

Nice computer, but it was defective

Mal Sawm Dawnga, Amazon
28 November 2014
Overall 4
4.0

Great laptop with horrible screen quality -> DO NOT BUY

spicygyoza, Amazon
27 November 2014
  • Summary: Agree with another poster - easily the worst Dell PC I have owned. I bought this PC to replace my old XPS 1640, as it was faster and had better components. However, shortly after receiving this laptop, the screen developed small gray patches and bright white spots on the LCD itself.
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Overall 4
4.0

Poor internet connectivity

Peter A., Newegg
4 November 2014
  • Summary: This is a very poor performer at the price point.
  • Pros: The screen looks good and once I got used to it like the touch screen. Performance in computing is as expected.
  • Cons: This computer has an Intel dual band wireless card that performed very poorly with the modem/router that I have from Comcast/Xfinity. After much time trying to resolve the issue, I bought a dual band router which works well. Dell were little help. Don't even think of buying a Dell XPS15 unless yo...
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Overall 4
4.0

Junk, first time I've been so disappointed with a Dell product

Sam I Am, Amazon
24 August 2014
  • Summary: I was really disappointed with the quality of this laptop. It runs so hot that even a USB cooling fan was almost no help at all. I'm so afraid this thing is going to burn the house down that I won't leave it turned on or plugged into the wall when I'm not home. Worthless POS.
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