www.testfreaks.com

Reviews, reviews, reviews...

Dell-xps-14z.34005555
7.9 out of 10

Dell XPS 14z

Best Price at Amazon

Reviews and Problems with Dell XPS 14z

Showing 1-10 of 10
Overall 2
2.0

Not Good..

dhana, Amazon
20 January 2013
  • Summary: it has been only 6 months that we purchased this product. Now, the computer is really hot. We do not know the reason.
  • Read full review
Overall 2
2.0

Dell customer service is so cumbersome, you'll just give up on trying to get things fixed

Heidi Bertels, Amazon
31 December 2012
  • Summary: I have had two persistent problems with my XPS 14z. The first one is related to projecting images - for whatever reason projecting images on both the laptop and a projection screen is not possible. The second is related to my wireless network adapter. It is very fickle, and I need to disconnect/connect to my home wireless internet sometimes ten times a day to keep it working. That while all other wireless devices (my husband's laptop, iPad...) are working fine.
  • Read full review
Overall 2
2.0

Come with only a 7 month warranty

JJ, Amazon
28 July 2012
  • Summary: I ordered this laptop because it was descripted as 'new'. I know that all dell new laptops come with 1 year warranty. I got a product and went to the dell websit to register. The website shows that my laptop was shipped since last May (2011). The warranty has began from that day and will be expired in feb 2013 which is around 7 months. The 1 year renew warranty for a basic drop off plan will cost 199 ! I contacted Amzon immediately.
  • Read full review
Overall 2
2.0

Dell Service is Atrocious

Alexander Oriordan, Amazon
3 July 2012
  • Summary: The laptop is fine but Dell is a disaster. I have had a technical question that I have made 20 (YES TWENTY) phonecalls, sent 12 emails, complained to three managers and am still unable to get my question answered. The last phone call last 1hr40 minutes and despite repeated commitments to reply DELL has NEVER responded. Don't even think about a dell product unless if you expect after sale service.
  • Read full review
Overall 1
1.0

Good Idea gone Bad!

Robertintpa, CNET
19 March 2012
  • Summary: - you wonder how anything like this gets past first level marketing or user testing. What copy writer or programmer wants to hit two keys to pgup/pgdn, or three keys to highlight a line. Stop removing keys from the keyboard, it's still a standard way to use a computer. People don't all use mice. It simply makes the laptop unusable - RETURNED!
  • Pros: Glossy Screen, lighter weight, good size screen, stylish.
  • Cons: Keyboard, Keyboard, Keyboard. The 14z/15z without a proper PgUp, PgDn, Home and End Key? Press THREE keys to highlight a line. It's beyond a bad idea.
  • Read full review
Overall 1
1.0

3 weeks later, still not working

teamseth, CNET
23 February 2012
  • Summary: Here is the timeline
  • Pros: none, including dell
  • Cons: Not only is the laptop unreliable, very unreliable, Dell tech support does not really seem to care too much.
  • Read full review
Overall 1
1.0

Get out your wallet

brmcc, CNET
21 February 2012
  • Summary: From a former many year Dell fan, I have been extremely disappointed that support has gone downhill, and now seems to be oriented toward squeezing you for additional paid support contracts even when you have a multi-year warrantee. Incidentally, I am a very technically savvy computer user.
  • Pros: The best online configuration tools.
  • Cons: Poor support
  • Read full review
Overall 1
1.0

Dell ships junk!

Asai_Pugazh, CNET
18 January 2012
  • Pros: Learn't dell is not as reliable!
  • Cons: Within the warranty period I had my heat sink replaced. Months after it I have the same issue and they say I have to pay for resolving the issue. My system crashes every few hours and hurting my business!
  • Read full review
Overall 2
2.0

Dell and XPS

Kenshin, Amazon
24 October 2013
  • Summary: First of all would like to say I have used this and the 15z XPS My impressions are well. The Quality of dell are meh, their laptops will only last you a year before they start dying for the year I've had better laptops in the past last me 7 years. Back when Alienware used to be decent. Now both names are down the toilet. The overall speed and quality varies with daily use, I personally use it to play games browse the web watch movies.
  • Read full review
Overall 2
2.0

User Review

Безумец БармоТ, Yandex
11 June 2014
  • Excerpt: Взял ноут б/у с Олимпиады в Сочи! Покупался государством именно туда, пробегал 4 месяца там и попал ко мне в очень хорошем состоянии через магазин б\у техники! У меня до этого были два Dell Xps более ранние модели, не мог на них нарадоваться! Но тут ситуация 50/50, с одной стороны дизайн МАС и ощущение такие же, с другой ШУМ просто трактор, выдувал на заднюю сторону!!!ВАЙФАЙ глючит, как такое может быть в такой бизнесс модели!!??!
  • Pros: Дизайн, программное отключение зарядки встроенной батареи, подсветка, качество материалов и сборки, все порты на задней стенке!Батарея!
  • Cons: ШУММММ!!!!Глючит wi-fi и тачпад, экран без яркости цветов
  • Read full review Translate to English