Summary: This Product I bought back in April and Never used more than a half hour until July during a summer class. The product Blue Screens after 4 or more programs are opened. will not start up after falling into sleep mode. has to be force shut down then started back up. I had 3 other Dells and never had a problem till two were stolen now I am trying to make this a primary machine but fails to operate as a fully functioning device.
Summary: I am disappointed with it. - it is quiet heavy comparing to other ultrabook. - the touch pad does not run smoothly, and difficult to press right click. - the quality of display is bad comparing to other laptop, especially when playing videos. I must return it after a week. Then the seller (Bestdeal Tech) charge me 20% restocking fee. It is really bad to me. However, I think it is worth for me to return it and get another labtop.
Summary: Bought this about 6 months ago and had trouble with the wi-fi but didn't get around to calling tech support until recently. Now my warranty is expired and they won't talk to me. Don't buy this computer!
Failure to reboot, return it, and getting a Mac after refund.
25 September 2014
Summary: Words would fail to explain how many trouble I have gone through after getting this new XPS 14 once and replacing it once. Every time there seems to be a different problem, first time blue screen and second failure to reboot after shutting down. Consumers patience is a luxury and Dell has obviously taken it for granted. Even though I called customer service and the problem seemed fixed initially resolved, it happened again literally in 3 hours.
Summary: I ve been very dispointing by the wireless capability of this PC. I should have read the review , I am experiencing trouble with the wireless card ( hard to make it work more than 10 feet away from the router, very unstable, create instability on the network even for other users)... I called dell 3 times already they finally send someone to change the wireless card, the technician came, but without the card... he has to come back again...