Summary: This laptop stinks and dell support was no help. This studio laptop (which i've had over 1 yr) turns off randomly (likely an overheating issue). If i run games, it turns off in the middle of the game - running email or surfing the web (turns off randonmly). I cant run this laptop for any length of time (it could be 10 mins or 3 hours; it eventually turns off with no message or warning). ALL Dell diagnostics run and find NO issues.
Summary: Pros: Nice price for the specs. Good sound and display. Cons: Cheap plastic build. Flimsy, non-durable, horrible customer service using warranty. Took four people two hours to send me a new keyboard that I must install after the computer was only five months old. Only two USBs, one of which is in the worst place (where your mouse resides if you are right handed).
Summary: I purchased a Dell Studio 1737, and had problems with the media panel, and hard drive from the time it arrived. Dell tech support came to my house twice to fix the problem to no avail. I continued to complain and Dell finally sent me a refurbished Studio 1747 to replace the problematic 1737. In 2 months the slot DVD player stopped working on the Studio 1747.
Summary: I was unfortunate enough to purchase this piece of garbage and let me tell you my story. In a few month after I made the purchase the keyboard start to malfunction one on the keys was constantly got stuck. Call Dell the technician came to my house replaced the keyboard (cost $39.99 for the visit), since the product was still under the warranty. I thought it was a one time occurrence and wasn't to much concerned about an event.
Summary: I bought mine about 11 months ago. First, within the first few days my keys began popping off.(.what a cheap keyboard) Later I discovered that the battery is not charging..apparently a very common problem with several laptops. Ran a bios check, and the laptop is not detecting a power supply (its brand NEW!!!!!) I also have dual boot with ubuntu 9.04. Worked great at first, but now when I boot, the pad sometimes doesn't work.
Summary: I Purchased this Laptop about 3 days ago and was quite pleased with the performance at first. However, After being on for about 4 hours one day it would load web pages very slowly,and about an hour after that I was flashed with a blue screen before the laptop automatically shut down. I'm slightly more computer proficient than the average person so I was able to ascertain that the cause was an overheat, and that it was not uncommon for this particular laptop.
Summary: It is super fast, rarely have problems with it in the past 4 years. The only problem is if you are sitting outside during the summer, the laptop gets super hot and will shut down... Like every 20 minutes... The battery no longer holds a full charge (but that is probably due to the fact that it has always been plugged in for the past 4 years.
Summary: I honestly don't know why the other reviewers were having issues with this laptop, I have a similar 1747 and it has surpassed all my expectations (which are pretty high since I'm in the IT industry and am exposed to PC's, networks, servers, etc all day long every day). My co worker also has this same laptop after hearing me rave about mine and checking it out for himself. We both travel a lot and our laptops have held up flawlessly.
Summary: We've had this laptop for just over a year and are very happy with it. It performs consistently and is fast. I've called Dell technical support a few times with questions and always received fast answers from a knowledgeable and clear technician. I am very happy with this computer and strongly recommend it. It looks great, especially the screen. The sound is very strong and crisp. The design and manufacturing are very solid.