Summary: This computer is fast and easy to use. It has a very big screen, which is definitely a plus. However, the manufacturing on this computer is terrible. It has many plastic pieces that repeatedly break, mostly notable the ac adapter plugin and the power button on the sides. The power button is a huge issue because the wires that control it are on the lid moving thing, so sooner or later they inevitably break and of course it is your fault.
Summary: This laptop has a poor screen hinge. The fan is noisy and over heats leading to sudden shut down. In one year, I faced all these problems but I continued using it. Yesterday, the hard disk crashed from mechanical failure (it was a 500GB Seagate HDD). I have owned 3 Dell machines in the last 3 years including a Dell Vostro 1400 and a Dell Latitude D820. Needless to say, my experience with the Studio 15 has been the worst I have ever had!
Summary: I have been using this laptop for two months, no problem by now. Lightening fast and surprisingly good 17inch display. Dell's customer service is not so bad IMHO, I had a problem with my desktop hard drive some time ago and they overnight me a new one after I called in. No questions asked.
Summary: I've owned a laptop configuration very similar to this one for about a year now and ever since I pulled it out of the box it has been freezing on me at random times. I've reinstalled the crappy Dell factory home OS with a regular Win 7 Pro and it's seems to do slightly better. This laptop overheats, freezes and is cheaply made. The optical drive is also very cheap and really noisy. I have to say, I am very disappointed in the quality of Dell's work here.
Summary: The warrenty on this is crap. Dell has no customer service and they product crashed. I will never buy Dell again. I was a Satalite fan and I thought this was a good deal and I didn't want a 10 key. Don't waste your time with this Dell Studio.