Excerpt: I got this model computer last year in june, for a birthday present from my now ex-husband. Two days after I got this computerthe screen started to short out on me and not work. then about a month later the computer would not hold charge unless it was plugged in. Finally the computer just quit working all together and i had to go out and buy a new one because dell said there is nothing they could do about it.
Excerpt: I really don't like the laptop, the few times I have used it I've had a hard time. I don't really understand Vista maybe that is part of the problem. If I connect my ipod to the laptop it freezes then I shut it down when I finally decide to use the laptop again it has to restore it takes like half hour its a mess. Even if I try to download sotfware for my digital camara it is the same.
Excerpt: This computer has had nothing but problems from day one. I've only had it for a year and it's already coming apart. It's crashed three times, I had to have a new hard sent to me and after a few months that hard drive it no good. Don't get this computer.
Excerpt: Dell Dud! The Dell Studio 15 was the worst computer purchase we ever made and it was one setback after another from the initial purchase.The hardrive crashed twice and we had two broken keys off the keyboard.When attempting to order a rubber bumper that broke off twice both times the wrong parts were sent.In an otherwise outstanding customer service department of Dell this is their only black mark .Unfortunately we had to have the Tech come out 3 times and they were...
Excerpt: Dell studio 15. What to say. This has thousands of problems. The major problem I faced initially was sound problem. The sound quality is very bad. Secondly my volume keys were issue. They use to work sometimes and sometimes they not use to work. Slowly and steadily calling the dell technician couple of times the problem was resolved. Another problem which use to happen frm first is left Ctrl key not use to work. It used to work only in safe mode.
Summary: I bought the Dell Studio 15 after reading a few glowing reviews and, for me, they couldn't have been more wrong. I ordered my Dell from them directly and paid to upgrade some features, needless to say that when it arrived I was excited and after charging it up for a while I tried turning it on. The screen flickered in to life and quickly died. After 40 minutes on to Dell they offered to fix it, and after much of a debate they offered to send a new one out.
Summary: I just wrote the longest review ever and the laptop's internet connection crashed!! That sums it up really. Basically: NEVER BUY DELL Laptop also has: 1. Bad Audio 2. Bad hardware controls 3. Bad Media Software (which is the only thing that plays Blu-ray) 4. Power supply issues. But basically: NEVER EVER EVER BUY DELL!!!
Pros: Extra battery power, back-lit keyboard, remote control
Summary: I was really pleased when I ordered this (having weighed up a few options). When it turned up early I was even more pleased. However it wouldn't even turn on. I decided to give Dell the benefit of the doubt as it had turned up early as so after some arguing (they wanted to fix the one they has sent me rather than send me a new one) I managed to get a new one delivered.
Summary: I bought one about a year ago for $1.4k only to have it mess up on the first day. I spent 6 months getting replacements on: hard drive x2, RAM, Charger x2, Wireless card x 1 etc. accompanied by many other problems including a stuck pixel straight out of the box that Dell would do nothing for. I was told to carry out a repair over the phone, which involved completely dismantling my computer, because Dell did not want to bother sending a Technician.
Pros: Decent design, but doesnt hold a candle to macbook pro etc.
Cons: Absolutely everything else. DO NOT BUY . Terrible, terrible service.